RA Townsend Company
Somers, Burton, MI

RA Townsend Company Reviews

4.1 stars based on 16 reviews

Featured Comments:

• K

  Katie Vineyard

  5.0

  Delivered with a 53' trlr. Easy back in. Super quick upload. Friendly people. Stay off the neighbors grass!!

• M

  Macie Weiberg

  1.0

  Not only were the men in this establishment sexist, they questioned my ability to do my job. They questioned my ability to do what I payed $15000 to do. I went to school for HVAC. I know what I am doing. Just because you think that you know a lot and that women aren’t smart enough does not mean that you have the right to voice that opinion. Even my children know to not say anything when it is going to hurt others. Did you need to see my certification? Because I had that. Along with all of my licenses.

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  Response from the owner

  I'm very sorry you felt you were mistreated. I'd like to learn more about what happened and would welcome a phone call. You can reach me at 989-354-3105. Jim Townsend - Vice President - R. A. Townsend Company.

• J

  JuneBug S

  1.0

  My furnace/ac unit was purchased here by the contractor I hired. The a/c has froze every summer since it was new. I recently found out it has a leak and has to be replaced. I wouldn't purchase anything from the Flint location. They don't stand behind their products. After 3 years and allot of service calls, including $1650.00 to replace the evaporator coil, I took Flint warm air to court. Just like the letters I sent pleading with them to do the right thing, they ignored me. I spent weeks preparing invoices, spreadsheets from all of the freon charges and work I had done to keep my a/c working. They also ignored the court and no one showed. I now have been waiting around 9 months for them to pay the judgement ordered by the court. I have a chronic illness and recently had surgery, so haven't had time to find out what my next step is to collect the money they owe me, but as soon as I am healed, I will. This has been years of a huge inconvenience and lots of money that I had to borrow for the expensive repairs. Whatever you do, if you can... avoid this company and when your contractor is buying your hvac equipment, ask what company they use. If it's this company, ask them to find one that will stand behind their products. Flint warm air feed does not. I was lucky in the end and found a great company: H.A SUN HEATING & COOLING. Good luck!

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