R & K Air Conditioning
Industry, El Centro, CA

R & K Air Conditioning Reviews

4.1 stars based on 11 reviews

Featured Comments:

• T

  Thomas Armenta,

  1.0

  I contacted the office to schedule an estimate for a four ton AC. They told me the person doing estimates was gone for the day but would return the next morning. I called three times the next day and spoke with the secretary. I was told the person had not come in yet and in the third call I was told the person would not be coming in for the day and he would contact me after the weekend. At which point I was never contacted on Monday. Very poor customer service, even if they have a busy schedule. I told the person that recommended R&K that trying to contact them was a waste of time and I found another AC company that was quick to provide an on site estimate.

• D

  Desert Cruizer

  5.0

  Scheduled a residential AC annual maintenance and cleaning. Ralph always sends honest, hardworking techs that get the job done and never try to overcharge or rip me off. In fact, R&K has always saved me money. During this last cleaning, the tech found that my evaporator drain was clogged in my attic and he fixed it for me. That alone would of caused a huge problem for me. I would of had to pay a company to rip into my walls and clean up the flood damage that would of cost a couple thousand dollars. So with that said, I will always call R&K when it comes to my home because they are the only ones that I can truly trust.

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  Response from the owner

  We agree! Thank you!

• G

  George Scott

  1.0

  Made an appointment to have ac looked at. After I took off work, the tech didn't show. Called the office, and they tried to make another appointment for the next day. This is how you lose people's business.