R.H. Home Services
Williams, Beech Creek, PA

R.H. Home Services Reviews

4.4 stars based on 7 reviews

Featured Comments:

• H

  Hilary J. Busbee

  5.0

  Rusty was very professional, reasonable and responsive to our Samsung washing machine issue. He was courteous and shared a lot of great information about the use of HE washing machines that I wasn't aware of. Should we ever need service again, we would use him in a minute, and I would absolutely recommend him!

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  Response from the owner

  Thank you

• J

  Justin Bloom

  1.0

  Rusty has to be the worst service tech I have ever met. Not only was he not able to come out to my home on Monday 12/14, he came out late on Tuesday and had to flagged down as he drove on by attempting to leave my home. He did come in and say my fridge needed a fan, claims to have ordered it and said about the storm and how it could be another day to get the part. I repeatedly have had to call this person, at one point, he even blocked my number! Having to call from my wifes phone and even then he was unresponsive. I finally got ahold of him and he did not want to talk on the phone, his attitude and demeanor were not professional and when asked to track the part he claims he ordered, his words were " Well I guess I could do that" DO NOT USE THIS PERSON TO REPAIR ANYTHING. I have contacted Frigidaire to get a replacement of some kind on this fridge as its been a week without a fridge and Christmas is fast approaching. I do realize its the holiday season but that doesn't excuse the lack of Customer service one bit.

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  Response from the owner

  Wow...all I can say.. I never had the call on 12/14, Fridgeaire set that appointment up without me acknowledging the call. I came on late Tuesday as soon as I talked to him. Was I leaving??? NO!.. trying to read house numbers in the trailer park. I ordered the fan motor right at that time. But, as luck would have it, they messed the order up. I recieved a completely dufferent part. I reordered and got the part overnight and went out after hours before Christmas to install and get them going for the Holidays. As far as blocking his number, never did.. when I am in a customer's home, I dont answer the phone, I feel it is disrespectful. I am sorry this customer has had this experience, I wish him the best in the future.

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  David Klopp

  5.0

  Courteous repair man. A plus service. I would recommend R.H Home Service to anyone. Russell was good to work with.

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