R. Brooks Mechanical
Baltimore, Kennett Square, PA

R. Brooks Mechanical Reviews

5 stars based on 26 reviews

Featured Comments:

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  Judy Fisher

  5.0

  When my heater died I was at a loss of who to call. It is a geothermal unit and I was clueless! Fix or replace??? I called three different companies who repair and install geothermal. I made a great choice in hiring R Brooks. The tech explained the mechanics of the unit, identified and explained the issues, and clearly explained my options… And they offered the best price…. Replacement was seamless, staff was professional, removed all old equipment and cleaned everything up perfectly. I highly recommend their services and would trust them again with any future needs. Thank you R Brooks. Great job!!!

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  stephen gatchel

  5.0

  R. Brooks provides excellence in every aspect of their business and the customer service the provide is genuine. I’ve had a lot of work done with R. Brooks over the last few years and have not been steered or have felt as if I was being “sold” into anything, but have been well informed with options to make the best decision for my situations. To top this off, after having my furnace fail leaving my family without heat in freezing weather, I had an inspection done in the late evening within an hour of my call, and had a part order placed by their team. But after thinking about my decision to limp the system along, I called back after 10pm to see if I could have an ENTIRE new system put in instead (including the outside unit). Within less than 24 hours I had an estimate performed, my old system fully removed and FULL clean install up and running with zero corners cut - Just completely exceeding my expectations Thank you R. Brooks Team - Keep up the awesome work, and providing the honest/genuine customer service you that you do.

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  Steve Lewis

  5.0

  Our heat system recently failed and we decided to try out R.Brooks Mechanical for the first time. I have to tell everybody I can about my experience. After speaking with Rich personally, he had insured me that his guys would take care of me asap. The following day ! His guys showed up and in a matter of hours had our new system installed. Pat was very professional and answered all my questions about the system and left my basement spotless. Great experience with these guys. Highly recommended !

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