Quigley Cooling Heating Electric & Lighting Company
Davis, Pensacola, FL

Quigley Cooling Heating Electric & Lighting Company Reviews

3.3 stars based on 22 reviews

Featured Comments:

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  patricia evans

  1.0

  This is an unprofessional Heating and Cooling Co. Contract by Sears on a home warranty to service/repair of our A/C .Contacted home warranty Friday, August 18. Soonest appointment August 22. He came unprepared, he left, we have not received a report nor will he answer or return our multiple calls.! Today is Friday, August 25 and still no resolution! If i could give this company a minus zero I would!!!

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  Christal COOLEY

  5.0

  In response to Caroline Wolaver's negative review we tried to respond to her complaint and fix her problem. She was only charged for a service call which is the norm if we send our electricians out. Mrs. Caroline Stevenson Wolaver called 10/31/17 to check circuit to Jacuzzi- It has had existing power before but might need a different breaker??? On 11/01/17 our electricians went out to her home on a service call to troubleshoot her problem. Our company charges $90 for a service call and 30 minutes for troubleshooting/correcting the problem. Our technicians said "breaker is good correct voltage at spa controller. The THHN #8 to spa is laying on ground exposed. Need 50ft of 1 inch pipe is needed to correct that problem other than that power is correct. That she can call our office for a quote to correct the problem. The owner of the company has wrote; Dear Caroline, The above referenced invoice dated Nov. 14, 2017, in the amount of $90.00, which is the charge for a basic call(copy attached). On Monday, Feb. 12,2018, our secretary spoke to you requesting payment. It is my understanding that you do not feel that the technicians "fixed the problem." After a review of the notes and invoice, the technicians did troubleshoot the circuit and voltage going to your Jacuzzi and confirmed that the proper voltage is reaching the Jacuzzi. During this service, the technicians found the wire going to the Jacuzzi exposed and laying on the ground. Our estimator attempted to discuss the issue and explained that he needed to look at the situation in order to give you a cost for properly covering and concealing the wire, but that you thought there would be another charge. Our estimates are free of charge. The service provided by out technicians, however, is not free of charge. Please contact our office to make arrangements for payment of this account. If you have additional questions or concerns, please contact me at the office. Sincerely, Clarence Quigley

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  C Dean

  1.0

  Called twice to get estimate on re-wiring my 97 year old mother's home. Receptionist took call and my number first time. No call back within 24 hours. Called again talked to a different receptionist, evidently, explained I had called for an estimate and if they didn't do house rewiring just let me know and I would look elsewhere. I was assured I would receive a call back. Never did. For a company to be given such high reviews very poor customer service.

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