Quality Refrigeration Services, Inc.
Magnolia, Baltimore, MD
- Phone:
- +1 410-355-6010
- Website:
- https://www.onehourheatandair.com/baltimore/?utm_source=GMB&utm_medium=organic&utm_campaign=baltimore
- Address:
- 3103 Magnolia Ave, Baltimore, MD 21230
- Hours:
- Thursday7:30AM–4:30PM
- OPEN NOW
- Reviews
- Map
Quality Refrigeration Services, Inc. Reviews
4.7 stars based on 38 reviews
Featured Comments:
S
Steven Zvi Friedman
5.0
I have used QRS multiple times, and they are some of the most knowledgeable people in the business. Great to work with!
Response from the owner
Thanks for the kind words, Steven! You know that we'll always be here whenever you need us. - Brian, Manager
K
Kathie Patey
5.0
Patrick and his assistant were terrific representatives for your company. Although our problem proved to be minor, they corrected it and performed inspections on the furnace, and made an adjustment to our system. Both men were cordial and courteous and kind to us Senior Citizens. We will continue our association with QRS as needs arise. 5 ⭐⭐⭐⭐⭐
Response from the owner
Kathie, no matter how big or small the problem is, you can count on the same great service from us! Thank you for trusting us to get the job done and to do it right. It was a pleasure meeting you! If you ever need anything else, we'd be happy to lend a hand. -Brian, Manager
m
m. kani-goba (mk)
1.0
Patrick showed up at my apartment unannounced. I had no idea who this man was. There was no prior correspondence with my management company regarding a scheduled visit from a maintenance tech. I started asking questions to get a better understanding of why he was at my door with no mention from my management company. He decided to catch an attitude with me. I am quite certain that if I were a man answering the door, and not a 5'2 girl, he wouldn't have the gall. Completely unprofessional.
Response from the owner
We want to communicate our arrival times clearly. We're sorry that our technician showed up unannounced and if you received anything but friendly service. We'll be sure to address this with him so that we can improve. We hope you can give us another chance to impress you in the future and communicate clearly. -Brian, Manager
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