Quail Services
Washington, Auburn, MA

Quail Services Reviews

4.8 stars based on 481 reviews

Featured Comments:

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  Emily Schafer

  5.0

  I cannot recommend Quail highly enough. Initially, we partnered with a different company and - after getting way into the collaboration - they bailed suddenly on installation. We didn't know the area super well yet, but gave Quail a try to salvage the mini split installation project. Quail's team is, to the person, OUTSTANDING. Responsive, prompt, professional, and extremely knowledgeable. They completed the install in January, with temperatures and precipitation that could not have been easy or fun for any contractor. But they were courteous - cleaning up after every single step they took! - and exceptionally efficient. We recommend Quail to anyone and everyone looking to take advantage of these services!

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  Issam Oneyssi

  5.0

  The workers of Quail Services performed a complete overhaul of the HVAC system at my house. The experience was absolutely amazing and I was extremely satisfied with the work they performed. Their expertise, skill, and professionalism is second to none. I have been a home owner for 20 years, and I have never had such a positive experience with a company or contractor. I can not compliment them enough. All of the employees, from the receptionist Caitlin answering the phone to the technicians working on site, installing the heavy duty equipment handled themselves with the highest degree of professionalism. The technicians treated my house with great respect and they answered all my questions to my satisfaction. They arrived each day on time, and worked real hard without wasting a minute. The strength of a company is in the people running it, and the owner Jim knows this very well. Quail services has a top notch crew, and that is why they're so successful. I would highly recommend Quail services.

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  James Joyce

  5.0

  I was having issues with my steam boiler shutting down all the time. Angel from Quail arrived promptly and really took the time to dig and identify what the problem was. Once he found the problem he fixed it quickly and was excellent about explaining everything to me. He also provided me with some quotes on upcoming maintenance I may need in the future. Angel was very professional and personable to deal with. I highly recommend this company. This kind of expert tech knowledge combined with excellent customer service is so rare today.

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