Pure AIR
Pinehurst, Garden Grove, CA

Pure AIR Reviews

4.9 stars based on 68 reviews

Featured Comments:

• R

  Randy Newkirk

  5.0

  We had the cooling and heating system replaced by Pure Air as they were recommended by our neighbor, had great reviews, and the best quote. Tom, the owner, is great to work with and his communication, integrity, and honesty are rock solid. He explains everything in detail and offered industry incentives that other contractors didn't even mention. Tom also has the best crew! Ray and Ronnie came to the house to review our original system so Tom could provide a quote. They were punctual, polite, honest, and shared their system recommendations. Once work commenced, Ray, Ronnie, and Raphael were always on time, very friendly, clean, and respectful. These guys work very hard and knocked the work out in 2 days with the utmost quality. Ray's follow up and communication as site lead is superb! I would not only recommend Pure Air to my friends and family, but to anyone that is looking to have this type of work done. If you are looking to upgrade or change your system, Pure Air should be first on your list!!!

• K

  Kay Hsu

  5.0

  Tom, the owner, is a knowledgeable and responsible HVAC professional. Not only the quote is fair, it showed more details than others. I even received a little discount for being in the OFF season. He and his staff paid attention to details making the unit run more efficiently and the job was done nicely and neatly. I feel that he is trust worthy guy and would recommend him to others.

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  Response from the owner

  We appreciate your trust and giving us the opportunity to service you. Thanks again, Kay!

• L

  Liz Gold

  5.0

  I called Tom from Pure Air for an appointment in the afternoon on the same day. He let me know that he would be at our house within a four hour time window He called before arriving and was masked up and prepared for COVID-19 protection. Our problem turned out to be a pump that needed replacing. He had to make a couple of trips to Home Depot because the previous installation was not done correctly and he had to replace pipes to make the connections work correctly. He also notified us that we had a gas leak - which turned out to be dangerous. (So we ended up with the Gas Company out too!). Tom repaired and replaced items on our AC that were damaged and now we have cool air again, aren’t suffering from Gas headaches, and are very satisfied with the work that Tom of Pure Air did. He worked on our AC for almost 4 hrs straight and then charged me even less than he quoted! Not only a great worker but generous with his time and care. We will definitely have Tom back again when needed. We found his business on Yelp and because it’s a family owned and local business we decided to try them. Glad we did!

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