Purair Hawaii
Ilaniwai, Honolulu, HI

Purair Hawaii Reviews

4.4 stars based on 66 reviews

Featured Comments:

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  Josh Miller

  1.0

  They showed up and did half the job but didn’t charge for the other services. Decided to up the fee when contacted and loves to over charge customers. Quality of service is very poor. Left the cover half screwed down and the chill water unit was blowing into the closet and not the vents. Also left a valve half open and the unit blows hot air now. The vent to the other room was taped up and blocked. Really sloppy and didn’t care on the work done in my unit. Won’t use their service again. also had an issue with the flood stop unit beeping. Had to unplug it for it to reset and worked again. Kept bouncing back and forth to open or closed and didn’t know to push open so the valve was shut and hot air blew since they didn’t leave a manual. Not like PurAir was any eager to come out. Won’t answer my email either. Horrible that a company can’t even take ownership. At the prices they charge use Johnson Controls or another local HVAC company. Who tapes a vent closed just look at the photo and doesn’t remember to take it off. Had a service call from another vendor and fixed everything quickly.

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  Sandy Erickson

  5.0

  We contacted three companies before selecting Pur Air to remove, refurbish and reinstall the air conditioners in our condo in 2015. They accommodated our remodeling schedule to do it. They even sent the A/C doors and vents to an auto paint shop to be re-painted to match the color of our walls. Boy, do they ever look good! They now perform quarterly service, filter changes and maintenance. They are very flexible scheduling service and the technicians are NEAT! The office staff is very nice and always answer or return our calls. We asked to have an electric emergency shutoff switch installed and they told us we already had an auto shutoff and they didn't want to take our money for something we didn't need. How rare is that !

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  Shella Guevara-Muniz

  5.0

  Great workers! Zaldy N. & Judson H. did a thorough retreatment of my AC unit. They were cordial, professional, and detailed. Happy customer!

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