Prospers AC
Dickens, New Orleans, LA

Prospers AC Reviews

4.4 stars based on 13 reviews

Featured Comments:

• M

  Marshall Gries

  5.0

  Patrick and his helper were excellent. They were very professional and went right to work. My compressor motor was swapped out in no time at all. It cools like new. I would definitely recommend Prosper.

• J

  Jesse Whitefield

  1.0

  I had them out for a leak on my mini split then a month later it stopped cooling. I had to chase after to first complete the work the first time and then to get a quote on reinstall. When I decided to go through my home warranty, Patrick told me he would tell them I need a new coil. I would have to pay a little out of pocket for parts that I didn’t have but he would put the claim in. Then he reports to the warranty company that it was faulty installation not wear and tear. He is the only one that worked on the unit. After they denied the claim I found another contractor that did it for 1/3rd the price.

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  Response from the owner

  Said to say your a liar, your leak was a water leak in your house for wrong flow for the water to leak out. Me telling the warranty company you had a leak was not normal wear and tear, but you wanted me to say it was. To all my customers I am honest when it comes to your unit. This customer wanted me to lie for him so he also wants a company to lie to him.

• E

  Elise

  5.0

  These guys were wonderful! Friendly, communicative, professional, followed COVID safety protocols. Diagnosed my issue immediately and fixed it. Installed a smart thermostat that was being a little tricky, but stayed and thoroughly tested it to make sure it was up and fully functional before leaving. Found them through my home warranty after have a very bad experience with one of American Home Shield's other go-to contractors (Express Heating and Air). Will definitely request them in the future.

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