Pride Air Conditioning & Appliance, Inc.
18th, Pompano Beach, FL

Pride Air Conditioning & Appliance, Inc. Reviews

4.6 stars based on 1263 reviews

Featured Comments:

• J

  Julio Salas

  1.0

  I usually don't like to review but the public needs to know about this scam. This company fails to install properly the ac 2 years ago in my house. After repeatedly issues with the ac and of course charging every time to diagnose and repair one technician finally states the issue was a miss alignment of the whole ac unit which caused the water accumulates and not drain properly , plus mold forming and extreme humidity. One supervisor shows like 6 months ago and “adjusted” the ac unit just with the chains that holds the ac. Now I have been contacting this company since last week and no one from the customer services nor supervisor or person in charge have the decency of contact me. It is a shame because I paid insurance to have peace of mind with this issues and this company fails to provide the services they charge for. I have my garage humid, the ac with issues and full of water, electricity bill increased. Not a good place to trust or make business with. Not reliable, not professionals, not customer services and they do not care about their clients. Find another company to fix your ac. 1 week Update. The Ac is broken again !!!!!!after a “supervisor” fix it les than a week ago. Again same disrespectful behavior of saying they will call and never happened. After calling again and again and ask for help( my wife is pregnant and we have another baby ) they state one person will be there tomorrow morning. I have “insurance” with this company. Make your own conclusions. Total regret now. Still wishing for some positive things to say but did not happened. 3 Months update. Long story short, and guess....the AC stop working again. I just call to customer service and in a mean way they states somebody is going to call me, and next Monday some body will pass by my house to see what is going on. This company is so disrespectful in all possible ways. Please learn from others and stay away from this liars. If you want serious services don't come here. 0 starts not possible.

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  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Julio. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (954) 977-7433 and we'd be happy to help you out. Regards, Pride Air Conditioning & Appliance, Inc.

• D

  Daniel Kriger

  5.0

  Pride A/C has sent multiple technicians over the years, but Orlando Diaz's performance was so exceptional that a review was warranted. Today Orlando came to service our air conditioner. He did an outstanding job. Orlando is highly professional, courteous, with excellent customer service skills. He explained in detail and showed in pictures what was the problem and how he fixed it. This was a great experience and we are very grateful for his service.

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  Response from the owner

  Hi, Daniel. Your feedback is highly appreciated. Thank you for the review!

• P

  Penny Pagano

  1.0

  Michele is amazing, but every other person I have contacted is awful. I asked for a manager and they connected me to a man named Ken. The most unprofessional of all! 5 service calls to repair my dishwasher. I purchased a replacement contract and was told they will give me $100-$125. You can't by thee hoses for that amount. He told me I need to read the 'fine print' on the back of my contract, which I did. However, I didn't find anything that told me that they would not actually replace my products. Help me Howard is next! I've also had a plumber out 5 times to fix my shower knobs, and they can't seem to figure out that problem either. Very sad and disappointed. They will be losing both of my homes.

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  Response from the owner

  Thank you for providing your feedback and letting us know about this issue, Penny. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (954) 977-7433 and we'd be happy to help you out. Regards, Pride Air Conditioning & Appliance, Inc.

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