Premium Air Services LLC
Cypress, Tomball, TX

Premium Air Services LLC Reviews

4.7 stars based on 47 reviews

Featured Comments:

• K

  Kay Hanus

  5.0

  The best service I have received from a company in a long time. Our A/C was not working and I called Premium AC. Left a message and AS PROMISED they called back within 20 minutes! The problem was discussed over the phone and was told someone would be out and James C arrive on time, again as promised. James C. was professional and knowledgeable and extremely nice. He diagnosed the issue and returned to the shop to pick up the correct part. He advised that he would be back in 30 minutes and again, as promised was back in 30 minutes. The problem was fixed. James also told us about a maintenance agreement that we did sign up for (our unit's warranty had recently expired) and for the money, it was an excellent service. Before and after the service I spoke with Jeff and Keith and was impressed with the professionalism and commitment to the customer. I am thankful for finding Premium A/C Services! You cant go wrong with calling Premium A/C! Impressive customer service and commitment to customers!

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  Response from the owner

  Mrs. Hanus, Thank You soooo much for taking the time to post this review. We are delighted and honored to have James as an employee ! I will make sure he sees this review. THank You! Jeff Harris

• B

  Bob Egly

  5.0

  Been with Premium Air Services for many years! I knew our old system was not cooling and was apprehensive about the cost, and time to fix. I was relieved today when I was greeted by Mr. James Camarillo. James has always been courteous, friendly, professional, and knowledgeable. Having discussed issues with James he quickly completed a thorough evaluation of our system. He pointed out in detail the problems with the system. We discussed the age of the system, warranty status and efficiency of new systems which helped me be more comfortable about making a replacement decision. James presented a price schedule and answered questions I had about the various offerings. He was supportive throughout this process but never tried to sell me on anything. James indicated he would take my request back to the office and I would be getting a call to confirm selection and schedule installation. I thanked him for his service and applauded his product knowledge and customer service skills.

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  Response from the owner

  Mr. Bob, Thanks for your positive comments/feedback on Mr. James Camarillo. He is a great person and great employee. we are honored to have him. Glad he and Premium Air were able to get you that new high effeciency system installed. Hope you enjoy the lower utility bills for years to come sir! Jeff Harris

• J

  Jessica Cooper

  5.0

  We have been using Premium Air Services for years now. Jeff and his team are extremely knowledgeable and don’t just want to sell you something that you don’t need. Along with being professional, they provide on-time service with the best quality around. Thanks for always being there when we need you!

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  Response from the owner

  Thank You Mrs. Cooper for the positive feed back. We do all we can to be honest and fair. Appreciate your business and the time you took out of your schedule to give us this review. Jeff Harris

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