HVAC

Preferred Home Services
Ellis, Friendswood, TX

4.9

(505)Check map

Phone:
+1 281-978-2665

Website:
http://phshouston.com/

Address:
4031 Ellis Rd Suite 200, Friendswood, TX 77546

Hours:
ThursdayOpen 24 hours
OPEN NOW

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Services

Preferred Home Services Reviews

4.9 stars based on 505 reviews

Featured Comments:

B
Barry Burleigh
5.0

The overall experience has been better than imagined. We had a complete 2 horizontal gas systems install. There was constant communication to let us know when service would occur via text messages as well as when and who would be arriving. They were on time, very polite, very fast, very quiet, with minimal disruption while my wife and I were working from home that day. Highly recommended!
Response from the owner
Thank you for the outstanding review! We are excited to hear that your experience with us was professional and responsive. We appreciate your business and will continue to work hard to provide you and our Pearland TX area customers with honest and excellent 5-⭐️ service every day. Have a fantastic day!
C
Christy Muniz
5.0

I happened to come across Preferred Home Services when I submitted a request under my home warranty for an AC question. We moved into an older home that had been renovated previously, so we did not know much about the exact details of work. We knew we had some projects to finish up. When Preferred Home Services arrived and looked into my question, they answered and educated me on my concern. I went ahead and asked them on a quote for new duct work and if they did insulation. They gave me a good quote and we contracted them. They once again arrived on time and text me each time they were on their way. In addition, they knew it was in the middle of last August and so kept me abreast about any material taking longer to arrive due to Covid. During the project, the technicians educated us on the work they were doing and troubleshooting. They did an amazing job that when my AC started acting up a few days ago, I called them. They answered right away and sent someone within an hour. They figured the problem and took care of it right away. Once again, the technician educated us and explained what led to the problem. I will continue to go to them for any HVAC issues because they have earned our trust and pricing is reasonable. They have also assured us that our unit is good, just had not been properly maintained prior to us. They made sure that we should no longer have any issues moving forward. Definitely recommend this company. All their technicians are professional and down-to-earth. No arrogance at all and they are super knowledgeable.
Response from the owner
Thank you for the amazing review! We are excited to hear that your experience with us was professional and down-to-earth. We really appreciate your continued business and will continue to work hard to provide you and our Houston area customers with honest and excellent 5-⭐️ service every day. Have an amazing day!
M
Melinda James
5.0

I highly recommend Preferred Home Services. Matt Bankston was such a pleasure to work with. He was always prompt and easy to contact. Matt was extremely helpful in dealing with my home owners insurance people. They did a beautiful job replacing my roof.
Response from the owner
Thank you for the fantastic review! We are excited to hear that your experience with Matt Bankston was prompt and responsive. We appreciate your business and will continue to work hard to provide you and our Friendswood TX area customers with honest and excellent 5-⭐️ service every day. Have a fantastic day!