Precision Air Conditioning & Heating, LLC
Thomas, Memphis, TN

Precision Air Conditioning & Heating, LLC Reviews

4.6 stars based on 66 reviews

Featured Comments:

• W

  William Pegg

  5.0

  I wanted to get my heating unit checked out before the long winter. I was VERY pleased with the service I received today. I have used other companies in the past who were not responsive or professional. Doug came today and checked everything out, and we even did an on site (preventative) repair on an expiring part today. He explained in detail what my options were, and he let me make the decision. He also let me ask a bunch of other questions I was curious about. I appreciated Doug's professionalism and willingness to listen to what I wanted to have done.

• T

  Thomas Hughes

  5.0

  OK, so you think a 5 star is false or phony...no it isn't. My wife and I have lived in Bartlett for 21 years. We've partnered with Precision for about 8 years. Amanda (customer service or office manager) is the BEST! Every tech we've had has been acutely well trained, kind, courteous and truthful. We have our annual maintenance contract with them for A/C and heating both. We've used them for replacement install as well. There may be other good companies out there, but we'll never know. We are TOTALLY satisfied and impressed with their business model and service. BRAVO ZULU to Team Precision and thank you all. Thomas and Pamela Hughes / Bartlett

• J

  Jessica Tolbert

  2.0

  At first Justin seemed nice and knowledgeable about the work that needed to be done in my attic for insulation and HVAC. However, after consulting several other professionals in the field I soon realized his price quote was inflated by several thousand dollars. After talking to him on the phone to understand the method he recommended for my attic work, he began to yell at me and say that he's done this his whole life and that he's a mechanical engineer and knows what he's talking about. He then abruptly ended the call and did not call me back as he promised. I would not recommend this company due to lack of professionalism and high prices. However Al Britt Air Conditioning is the company to use. They were professional, courteous, trustworthy, and clean. Their prices were good and their work is excellent.

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