Prather & Harlan A/C
Willow, Lake Jackson, TX

Prather & Harlan A/C Reviews

4.5 stars based on 30 reviews

Featured Comments:

• V

  Victor Robles

  5.0

  Fantastic local business! From the receptionist to the technicians, You get first class treatment. Both times that I have used them they have arrived on time and finished their job in a timely manor. I couldn't be happier about about the price and quality of work from this company.

• S

  Sue Reichek

  5.0

  Everyone was very helpful and friendly. We were without AC for 10 days waiting on the part. They brought us a window unit to use, which helped some. Actually we got this entire unit from them several years ago. They had the best price of all of the companies.

• A

  Adam Malacina

  2.0

  The people at Prather and Harlan are very nice and seem at least moderately competent. They came out and diagnosed when our AC wasn't working. They also looked at the other AC unit free of charge. The reason why they get 2 star is because they didn't follow through with any of their work. After they diagnosed the problem, they were going to look up warranty claims. I called them 3 times to ask about the status and they kept telling me they were looking into it. They came back out to look at the other A/C unit and put dye in the line and said they would come back the next day and never did. They again said they would look into the warranty information and after multiple calls and emails, I eventually gave up and went with someone else. Ultimately, the experience was not bad as they were nice and accommodating, but without actually fixing the problem, I cannot recommend them.

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