PrairieSons
Ash, Brandon, SD
- Phone:
- +1 605-582-8611
- Website:
- https://www.prairiesons.com/
- Address:
- 1117 Ash St, Brandon, SD 57005
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
PrairieSons Reviews
3.7 stars based on 56 reviews
Featured Comments:
N
Nate Doerr
5.0
Called Prairie Sons to see if they could come check out inop furnace, said would possibly be next day. Turns out service tech had quick opening at end of the day that he managed to come over and resolve issue for us. Great service all around. Thank you.
Response from the owner
Thank you for your patience Nate! We appreciate you trusting PrairieSons with your furnace.
M
Matt Onnen
5.0
I have used Prairie Sons on several occasions for plumbing, heating and A/C. I have always received excellent service starting with scheduling the appointment. Their office staff and techs are always professional and do good work. The latest incident was with my A/C unit. Kyle was able to help me fix my issue with a phone call. I appreciate their level of professionalism and cutomer service.
Response from the owner
Thank you for continually trusting us with your HVAC and plumbing needs, Matt. We appreciate our return customers. Don't hesitate to give us a call if you need something in the future!
M
Mrs. Gage
1.0
We requested the $77 annual maintenance. The tech that came out told me to go buy a part on Amazon and install it myself. He reinstalled the part incorrectly and had to come back later that day. While he was cleaning the inside he knicked the coil so the freon leaked out. Another tech came back 2x to look at this issue. They told me we needed a new A/C unit and charged us over $400 for them to look at a mistake they made. They took no ownership over the fact they made a mistake. Before they did "General maintenance" we had a perfectly running A/C unit. I strongly recommend that you DO NOT use this company.
Response from the owner
We're sorry to hear about your experience, but we see some inconsistencies in your story versus ours and would like to discuss this further with you. Please give us a call at 605-582-8611 and ask to speak to Frank. Thank you.
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