Pousho Plumbing & Heating Inc
Highland, Highland Charter Twp, MI

Pousho Plumbing & Heating Inc Reviews

1.4 stars based on 12 reviews

Featured Comments:

• J

  Jeff Girard

  1.0

  Pousho is a company I would recommend everyone stay away from. They installed a new furnace and A/C 14 years ago and left me with half a dozen different problems, some I was able to remedy myself and others I had to hire another HVAC company to resolve. Some of the problems were unbelievable such as wires not tightly connect to the circuit board, a low point in the exhaust PVC pipe, causing it to fail to drain which caused the furnace to shut down, and a two stage furnace only working with the first stage. Well, the poor work from Pousho just bit me again. My heat exchanger in my furnace failed. It is an Amana, which has a lifetime warranty on the heat exchanger, IF, the unit is registered within 60 days. Pousho failed to register the unit after installation, so rather than a warranty replacement, I just paid $1,600 to have the heat exchanger replaced. I’m not sure how this company stays in business but I suggest steering clear of them.

• S

  Sue Polan

  1.0

  Needs to be negative stars but it won't let me go lower. This is the worst company I have ever dealt with. I called and spoke to Bill Pousho (owner) and explained to him the problem I was having with my water softener and that I had a McIntyre system. Mr Pousho was very nice and explained to me how the softener worked and set up an appointment time. When the repairman (actually salesman) showed up I also explained to him the problem I was having. The "repairman plugged his light in, looked the softener over for about five to ten minutes, took a water sample and a few minutes later told me that he couldn't get the softener to work. He actually never took anything apart to look for a problem. I told him that the unit was only seven to ten years old and he began to explain that the McIntyre system was cheaply made then proceeded to try to sell me the system that he sells completely installed for only $1985 minus the $120 service fee he was charging me today of course. He also tried to service my air conditioner (which was working fine) with R22 because with the new rules coming out soon he would no longer be allowed to use R22. I'm sure this would have been a side job. I told him that I would let him know on Monday if we decided to have the unit replaced. I called McIntyre on Monday and told them what had happened and they sent a "real" repairman that same day. I explained to the repairman "Jeff" what was happening and he immediately knew where to go. After a trip to his truck and 10 minutes later he had replaced a broken Valve Spring and the softener was as good as new. The Pousho "repairman" might have seen this if he had bothered to look for a problem rather than try to sell me a new system. I called the Bill Pousho and explained what had transpired and that I felt I should get my $120 back, but all I got was an attitude, excuses and very unprofessional behavior. I thought I was the customer?? I have never experienced a business owner that would try to talk over me, not listen to what I had to say as a customer, he even tried to tell me that the repairman he sent over does not work on McIntyre systems. I reminded the owner that I had told him what system I had when I first spoke to him. Well good ol Bill didn't like this so he very professionally hung up the phone on me. His website does say they work on all makes and models. I hope Pousho Ripoff Plumbing never gets another days business. STAY AWAY! Thank You McIntyre!!

• M

  M.D.K Dylan

  1.0

  Do not hire this company. I was charged $240 for a 55 minute service call of which nothing was fixed, my dishwasher (which was leaking) is now not functioning at all. The plumber, Stan, told us the leak was "fixed" but he really only turned off the water to the dishwasher. After contacting the owner, Bill to request an explanation of the charges he told me, among other things, they don't provide estimates and don't provide hourly charges and that he was "done talking with 'you people'". This company is among the worst I have ever dealt with both in technical skills and customer service.

More reviews (7)