Polar Bear Heating & Air
48th, Ashland, KY

Polar Bear Heating & Air Reviews

4.8 stars based on 118 reviews

Featured Comments:

• R

  Robyn Litchfield

  5.0

  I am leaving the 5 stars up but it should be a no star. I had my unit checked. My tech knew I needed to replace my electronic air filter cells. He said he would check the prices and call me the next Monday. I guess I should have pinpointed which next Monday he was referring to. I am still waiting on a call with prices for a new complete unit, replacement cells or a filter rack.i just want to fix it and give your company a more business but this tech is not helping that!

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  Response from the owner

  Robyn, thanks so much for the awesome 5-star review!

• A

  Alicia Maynard

  5.0

  I had to have some work done on my furnace after it died. They had fast response time and the lady I spoke to was pleasant. Kyle serviced the unit and he was very friendly and explained everything very clearly. He was knowledgeable and happy to answer my many questions. Fortunately I just needed to replace a single part to be up and running again. He was able to do that very quickly. Great customer service. 10/10 would recommend.

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  Response from the owner

  Alicia, thank you so much for the amazing review!

• M

  Martin Holderby

  5.0

  A more courteous and knowledgeable technician would be difficult to find. Answered and explained every question and went beyond the call of duty to get the job done and done as soon as possible. And yes - we will put their phone number on our speed dial.

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  Response from the owner

  Martin, thanks so much for the awesome 5-star review!

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