Platinum Air Heating & Cooling
Oracle, Tucson, AZ

Platinum Air Heating & Cooling Reviews

5 stars based on 87 reviews

Featured Comments:

• L

  Lady K

  5.0

  We are continually impressed with the quality service and polite, hard working crew at Platinum Air. We have been part of their preventive maintenance program since 2017 to extend the life of our aging unit. The program offers many benefits as well as peace of mind that Platinum Air is there to take care you. We recently returned from a trip and realized a pack rat left us without AC. We decided it was time for an upgrade. The Platinum Air team went into action from helping choose the best unit to sweeping the last bit of dust after the install. We appreciate the respectful nature of the entire crew at Platinum Air... their calls to see how it's going... calling to say when they will arrive and really DO arrive when they say they will... and setting us up to be nice and cool.

• K

  Kevin Kismet

  5.0

  I'm absolutely THRILLED with the routine maintenance service Armando and Andrew provided. My unit was working well but simply hadn't been serviced in awhile, so I wanted someone to check the refrigerant levels, test the electrical connections, and perform the kinds of technical maintenance that I couldn't handle on my own. After calling SIX other local companies, all who either wanted TWICE as much $$ as Platinum did (or who weren't even offering routine maintenance right now) I was lucky enough to reach Al at Platinum AC. He quoted me an almost unbelievably low price to send Armando out and I happily agreed. Armando arrived right on time with his trainee Andrew and they got right to work. I could tell immediately that Armando was a knowledgeable and conscientious technician by the detailed and careful direction he provided Andrew throughout each step of their inspection. Informative, friendly, and easy to talk to, both of them inspected my system methodically. Everything checked out perfectly, other than the fan capacitor which they replaced and now has a FIVE-YEAR warranty on it thanks to the quality replacement parts that Platinum insists on using. They didn't try to upsell me on anything, put me on a maintenance contract, or even sell me a single OUNCE of refrigerant that I didn't need, and I sincerely appreciate and respect that kind of honesty and integrity from the companies I hire to do work for me. I wholeheartedly recommend Platinum AC and will absolutely be calling them again the next time my system needs maintenance or repair. Thanks again, Al, Armando, and Andrew! - Kevin and Jill Kismet

• D

  Dasha Ross

  5.0

  AC Unit was 31 years old. Platinum Air Heating and Cooling just replaced the whole system and I am so grateful for the friendly, prompt and professional service I received! Took care of me like I was family! Ask for Jay! You will not regret it.

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