Pioneer Oil and Propane
Park, Sturbridge, MA

Pioneer Oil and Propane Reviews

4.8 stars based on 200 reviews

Featured Comments:

• K

  Kim English

  5.0

  We have been with Pioneer Oil for over 15+ years. The office staff are kind and understanding. If you’re having a problem it’s addressed that day. I was to have a home inspection and ran out of oil. They came right over in time for the inspection. The service people are very knowledgeable even with much older heating units. They recommended replacing it but no heavy pitch it change it out. They have 24 hour coverage with an emergency call out fee but they come out and give the option to wait for business hours or accept the fee. Thank you Pioneer for serving us for so long and so well. I highly recommend them.

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  Response from the owner

  Thank you so much for the kind words, Kim! We’re honored you’ve trusted us for over 15+ years!

• D

  Drop

  5.0

  Pioneer Oil has great integrity. We were running very low on oil (our fault) so we called for delivery around Thanksgiving. They had some issues and didn't get the delivery out to us as promised - so they sent someone ON THANKSGIVING at no additional cost. This company does whatever they can to make you a satisfied customer. A+. Unbelievably good service.

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  Response from the owner

  Thanks for taking the time to share this with us! I am so glad to hear that we provided you with the high-quality service you deserve. We take pride in providing excellent customer service and work hard every day to maintain this level of service!

• A

  Avis Dalrymple

  5.0

  We have been with Pioneer for over 6 years and we can honestly say we have never had a bad experience with anyone from the Company. From office staff to service techs to delivery people, your employees have been more than pleasant and helpful. Our most recent furnace problem consisted of a phone call on a Sunday and one visit a day for the next two days before the problem was solved. Your techs were prompt and thorough and very knowledgeable and our furnace problem is now solved. Thank you!

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  Response from the owner

  Thank you for taking the time to share this with us, Avis! I'm so glad to hear that we have never let you down in over six years. We take pride in providing excellent customer service.

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