Pikes Peak Mechanical
Tejon, Colorado Springs, CO

Pikes Peak Mechanical Reviews

4.7 stars based on 159 reviews

Featured Comments:

• O

  Oguzhan

  1.0

  They did not have good business with me. An employee came and did something without asking my permission, then came up a huge bill. He also tried to attack me. He was that much angry at me. It was my property but he did not ask my permission to replace some parts. Then he did himself and charged a lot money. He was supposed to ask before doing anything else. But he did something himself. I asked redo the work. But still charged money! I just seen your reply to my comment, and your is not true. I called you to spring startup. Even though I am a tenant, you are still supposed to ask my permission to do anything else. I have talked with the management company, they said that "we cannot do anything else, we can only recommend places so tenants would go their own," So, the management company did not take any responsibility. You cannot touch my property without my permission even though I am a tenant. You must ask my permission like this "we need to fix these issues, and the costs are ...." then I will say yes or no. This is the right way. If you could have asked me before you fix any issue, I would say yes, you can do that or no, I will take care of myself. You are not telling the truth about the same cost or free point above. I asked you multiple times that I called you for spring startup. I did not ask you to “fix issues if there are”. I never asked. You or your employee did try to fix issues without notifying me. You as a business first need to ask , the. You can do or not. I called the management company on that day, but they said we cannot do anything else . It is between you and the company. So I do not understand why you are not telling the truth. This is the business rule. If any customer says fix issues, you can do that. If customers do not say anything, then you are supposed to ask first without fixing anything. When I take my vehicle to the service for oil change, they first change the oil and ask me to fix issues if there are. Then I say yes or no. So they do or do not.

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  Response from the owner

  This is absolutely not true. You are a tenant, and were supposed to have the sprinkler system winterized per your lease with the management company. We were called out for a startup in Spring, and there were multiple issues that needed fixed due to the system not being winterized properly. Your management company advised us that if repairs are needed due to either neglect, and/ or it not being winterized properly, that you were responsible for the repairs. You, of course were not happy about this and expected the work to be done for the same cost as doing the startup itself or even free. You tried to say the startup cost includes any repairs that need to be made to get it working. No one in their right mind would think this. So, to make you happy, we removed the parts we installed, put the broken parts back in place, collected what we quoted you for the startup work, and left. You then tried to call us back out at a later date to get the system working so you could water the lawn. We turned this down and informed the management office that if you called in to them to submit a work order, that you would need to call in someone else for the repairs.

• M

  Michelle Erlander

  5.0

  I called Aaron at Pikes Peak Mechanical to help us with some plumbing and dry wall repair issues on 2 separate occasions. I was most impressed with his responsiveness and professional attitude. Aaron got back to me right away and had one of his employees start both jobs within 24 hours. The guy he sent over was efficient and professional. They were able to identify and repair the plumbing issue in our home as well as fix the dry wall damage. Both repairs were done effectively as we haven’t had any issues since then. I highly recommend this business and will use them again.

• B

  Brandon Ray

  5.0

  Pikes peak mechanical is always there when I need then. Their response time is quicker than 911. I've used them on all of my income properties as well as my personal home. They have got me out a jam more than a time or two. They are honest and do great work. I would refer them to anyone who needs just about any type of work on your properties. Thank you guys for always being there when we needs someone.

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