Phoenix Heating & Air Conditioning Company
Bridge, Barrington, NJ

Phoenix Heating & Air Conditioning Company Reviews

3.3 stars based on 6 reviews

Featured Comments:

• W

  Wendy Barr

  1.0

  Last summer, I called this company to fix my AC which was blowing no air. Davis/Phoenix made 2 visits on the same day. On the first visit they performed unnecessary cleaning on outside unit and charged $210. They said cool air would resume in an hour or so. But after a few hours, I realized AC still wasn’t working and I called company to return. On second visit, company diagnosed problem as a freon leak. Davis cleared ice build up on the unit and filled unit with adequate amount of freon. The AC finally began to work. But Davis charged an additional $210! They claimed initial payment was to replace a part. Wow! After they left I discovered that they put company logo stickers on units inside and outside house (without my permission). However, because Davis only repaired leak, I’m dealing with same leak currently. I have no idea why I didn’t think to ask the company to seal the leak to prevent ongoing problems. But I shouldn’t have to think of the solution to the problem. That’s what Davis was hired to do. I guess it was more profitable to come back each year to service my unit than to actually fix the problem. I called another company who fixed the problem along with sealing the leak for $600. So the total cost of leak to me was $1,020.00. I feel so terrible that I put my trust in Davis. I was definitely ripped off. Live and learn.

• B

  Bob Bell

  1.0

  Wanted to see if A/C unit can be fixed. Charged $367 to say it is not fixable. I was ripped off and did unnecessary work to jack up labor costs! Also, stuck stickers on vents and furnace, Not Professional!

• J

  Joshua Jewell

  5.0

  We got a response within 10 minutes of calling and leaving a message and help within a few hours. Although they didn't fix all of our problems ( because they recommended we contact the manufacturer of the parts to save us money) their service was superb. I would call them again in a hear beat.

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