Petro Home Services
River, Woonsocket, RI

Petro Home Services Reviews

4 stars based on 131 reviews

Featured Comments:

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  Owen Geoffrey

  1.0

  My mother had a petro account at her house before her passing last year, when the balance for home hearing oil wasn’t paid they stopped delivering (understandable) When I called to reinstate service the balance on the account was 2100$, 300 of which was late fees. I explained that my mom had passed away and asked if they could subtract the fees from the balance. They refused. I told them NOT to deliver oil to my house because I wasn’t happy with the service and wanted to shop for a better price. Petro sneakily delivered a full tank of oil to my house and charged me $890 for it! Now that there is a balance on my DECEASED MOTHERS account (not mine) they continually call me trying to collect the balance. Even after I’ve requested to be taken off the automatic call list multiple times. What a pathetic company. You would be foolish to do business with them.

• D

  Dianne Carter

  5.0

  I have had Petro Home Services for about two years and are very happy over their service and customer service people. I never had to call them for oil, their on-line services are easy to use, they make sure if there is a storm you are taken care of without delay. They have followed through with all benefits that they have offered me and more. Thank you Team.

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  Response from the owner

  Thank you for the positive feedback, Dianne. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Woonsocket, RI.

• D

  Donna Sousa

  5.0

  EXCELLENT! This was an install at my daughters home. We thought it was going to be quite an ordeal and in fact it was the best choice ever going with Petro Home Services! This company is exceptional in every aspect of what they do. Scheduling a home consultation with Nick Martin, we thought would be weeks out which is the response I got from other companies, Nick was there the next day! He explained in great detail what our options were and how the process would go. Working with Nancy Saballa in the office, such a pleasure to speak with, left messages she gets right back to you, she scheduled everyone involved in this install. The day of the install, contractors were on time, professional, worked so efficiently. The removal of old oil furnace, another contractor comes in to remove the oil tank, while the Petro installers John Hurst & John Nolan are working on installing the new TRANE high efficient gas system. It is something to truly see how smooth this went. All done in one day! Follow up call from the sales consultant Nick to see how the install is going, told him they were done. Call from Nancy in the office to see if we were pleased with the install. MAKE PETRO HOME SERVICES YOUR FIRST CALL. Pricing was point on especially when you see the end result, well worth it.

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  Response from the owner

  Donna, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services

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