Peterson & Pinney Plumbing
Rapids, Coon Rapids, MN

Peterson & Pinney Plumbing Reviews

4.6 stars based on 11 reviews

Featured Comments:

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  LeeAnn Ross

  5.0

  Our furnace was out when I returned home from work in the evening. Paul, the tech was at our home, fixed the furnace and was on his way within about an hour of me placing the call for help. Our experiences with Peterson Pinney have always been this great! Thanks for helping keep my family warm!

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  Deborah Bowman

  5.0

  We almost gave up on our twenty-five year old furnace/air conditioner until Paul came to the rescue. First our air conditioner and the our furnace. Instead of pressuring us to buy a new units, he fixed both units. He was professional and extremely knowledgeable about his job. I would highly recommend this company to work on your furnace/air conditioner. Thank you Paul.

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  dave garrison

  1.0

  I was in need of replacing my central AC about 2 years ago and I went with Peterson Pinney, one, because they were a local small business, and two, they gave a competitive quote for it. In late June of 2015 I called Peterson Pinney for a tune up of the AC for $89.00. Sounds good so I made the appointment. When Paul came out he first asked where my garden hose is and he started spraying the condenser unit without disassembling the outer frame work. When I saw this I mentioned to him that I could have done that. He made some lame excuse about time involved disassembling the framework. After he was done with that he went in my basement and touched a pipe that was part of the AC with his hand and said "OK". He went back upstairs and completed the invoice. Total time he was there was 30 minutes. I've had tune-ups in the past with my other unit, and the tech used meters to test the coolant, disconnected the drain hose, cleaned it, cleaned the condenser unit by removing the frame work and doing a visual check of it as well. After he left I called the store and complained about the lack of service for what is considered a "tune-up" and said I wouldn't use their service again. The guy on the other line said "do what ya gotta do". I then hung up. From what I see with Peterson Pinney, I see Paul take advantage of the company he works for as well as the customer he services for Peterson Pinney. So much for helping out a local small HVAC company.

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