Pellet Stove Rebuilders
Huse, New Ipswich, NH

Pellet Stove Rebuilders Reviews

4.7 stars based on 28 reviews

Featured Comments:

• M

  Michael Massiglia

  5.0

  We had multiple companies come out and to repair our pellet stoves. Every company that came out, said it was all set and left. Well, they were not fixed and our issues always came back. We called Paul and explained what was happening, he knew the problems right away. He came out and explained how pellet stoves operate and had both running perfectly in a few hours. Both still working excellent! Very happy with Paul and will call him again in the future. He is the only one to contact if you have pellet stove issues or repairs.

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  Response from the owner

  The more understanding we can give to a customer about their stove, the safer and more secure the owner will feel operating it. There is a lot of information that is left out of the manual. If there is time, We try to assist anyone on the phone as well. Customer or not.

• J

  Jodie Chabot

  5.0

  Paul is beyond amazing! After I had an awful experience with another service provider, Paul took time to advise me to get my old control board back and to contact my insurance company about covering the cost of the repair. He did not need to do this, but he chose to, which means the world to me in terms of whether I would call upon him again. My previous repair experience supposed included a thorough cleaning of my stove, but we came to learn right away that vent pipe was clogged at the top, so it needed to be vacuumed out. Then, Paul showed me how to clean the stove, and we cleaned it from top to bottom. We found that the combustion chamber was chock full of ash and creosote (scary), which confirms that the previous service provider didn’t actually clean the stove properly. Finally, Paul replaced a melted power cable and fixed the room temperature probe. He even stayed to chat with me while we waited to see if the stove would shut off after 30 minutes, which it didn’t. Great service! Great price! Amazing experience!

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  Jennifer Jones

  5.0

  Pellet Stove Rebuilders was great to work with! They asked specific questions about my pellet stove and then had me send pictures so that they would be prepared and have everything needed to do the repair during our appointment. Other repair companies would charge me to come out twice; once just to look at it and then to come out again with all the supplies/parts they needed to do the job. Pellet Stove Rebuilders were very professional and knowledgeable taking the time to explain to me what was wrong with my stove and offered suggestions on how I could keep it cleaner and running better for longer. I will definitely be calling them again the next time I need my pellet stove repaired!

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  Response from the owner

  Thank you for your interest and attention to the help we offer. The better you understand your stove, the better performance you will be rewarded with.

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