Parks Heating, Cooling & Plumbing
Buren, Indian Trail, NC

Parks Heating, Cooling & Plumbing Reviews

4.3 stars based on 16 reviews

Featured Comments:

• K

  Kristina Huntley

  5.0

  I finally had to replace a 20-year old a/c and gas furnace system (what an absolute beast it's been to last that long!). I've used Parks Heating & Cooling for repairs on this unit over the years (mostly due to ants getting into the electrical) and they have always been honest and fair and very quick to respond to calls. For my latest issue, Jordan came out to initially diagnose what was wrong and recommended a new system because of multiple issues. With the units being 20 years old, I definitely agreed. He was so thorough and friendly. Marquis came out within a couple of hours and walked me through options for the new system and I felt good at the decision I made. Then, Nick and Bryan arrived the next day and installed my new units in 3 hours (SO fast!!!). I couldn't be more pleased! They took the time to walk me through everything and showed me how to use the new thermostat. Really professional guys and you can tell they work together so well. I recommend Parks to all of my family and friends. What a great group of folks they have working there!!!

• K

  K N.

  1.0

  This is a scam company, buyer/shopper should stay away! 1 - This company installed new HVAC for our new construction community and that is how they made money and hope all the home owner will call them for future service….! Found out in a hard way that they left/put a piece of wood board 3"x4"x6" in the main trunk just next to the A/C coil for no reason, this rotted wood will caused the air contamination in the house! 2 - The Lennox coil had a class action lawsuit with major defective, this company knew about it and its service guy came for service but never mentioned it to me, and I had found that out from other HVAC companies later on! 3 - Its service guy charged for $85 but just checked out the condenser on the back yard, he refused to go up to the attic to check out the COIL?! He asked for addition $180 for leak testing in order to check out the coil?! But other local HVAC companies will check out both Condenser and Coil for a standard service call for just $75. 4 - I called and left a Voice message for the owner to call me back, but he had never call!!!! 5 - Our community has a Facebook and many home owners had posted beware of this company and how this PARKS is only interested in charge huge bills but not quality service! In conclusion, this is totally dishonest company and unprofessional at all! There is plenty of other local HVAC companies doing a much better jobs with a much lower price than this scam company PARKS!

• A

  Anonymous Theories

  5.0

  My grandmother’s HVAC was beyond a temporary repair and we needed a new unit installed, which was completed in nearly 5-6 hours. Following the installation, the city inspector was astounded by the quality of work that Parks Heating & Cooling provided, stating that in the years of his experience, he had never seen such a clean installation and that most units tend to fail the first inspection. We passed with flying colours. Although, I rarely post reviews, I needed to make an effort to give this company the praise they deserve for their services. We are very pleased.

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