Palm Bay Air & Heat, Inc
Malabar, Palm Bay, FL

Palm Bay Air & Heat, Inc Reviews

2.5 stars based on 212 reviews

Featured Comments:

• A

  Andrew Martinez

  5.0

  The price of the unit was unbelievable! Also, they showed up early which is great! Lisa from Palm Bay Air called to advise they were on the way and I explained that they were here already and had started working. I was so happy. Joshua and Jimmy were very professional and answered all my questions with no hesitation. I recommend them for AC work any day. I am very pleased with their service. Palm Bay Air & Heat is an excellent company that provide all types of Air Conditioning Services. Thank you so much.

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  Response from the owner

  THANK YOU VERY MUCH.

• d

  dennis wickens

  5.0

  We received quotes from 5 companies total to replace our entire A/C system, Palm Bay Air &Heat was less expensive by over $1000. They quoted us less money to do more work, they quoted to replace the both indoor and outdoor units, copper lines, PVC drains, thermostoat, disconnects, breakers, and stand for air handler. Almost seemed to good to be true, but thia was our experience: The day of installation, the office called to let us know the install team was on the way, they arrived a short time later, a father and son team, first thing they did was pick up rugs, move furniture in the way and lay out protective tarps. They went to work, one on the outside unit, one on the inside unit, and what an amazing job they did! They worked very hard all the way through, I watched them work, they did EVERYTHING that was promised in my quote and then some. They took great care to be clean and were very considerate of noticing when I was on the phone and stopped working to allow me to finish my phone calls. The total install took about 5 hours and we couldn't be happier with the end result, they took time clean up completely when finished, great experience!! Only problem is our house is now too cold!!!! Best problem we could hope to have!! Thank you Palm Bay Air & Heat!!

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  Response from the owner

  Thank you Dennis for your review! Yes that is the best problem to have in Florida is to being to cold. We are glad to hear that you were satisfied with your experience with us!

• J

  Joan Meshelany

  1.0

  Cannot get a call back. Cannot get any response after at least 40 calls in the last six months. They won’t get their system ready for a final inspection. No one but Lisa Lambert can answer any questions and when you call she is with a customer, out of the office, out to lunch or not available. Talked to the manager who said you can tell me your story as many times as you like but you have to talk to Lisa. If only I had known.

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  Response from the owner

  WE ALREADY TOLD YOU THAT WE ORDERED THE SPECIAL BREAKER AND U WENT AND ORDERED THE BREAKER BY BRAND BUT NOT THE SPECIAL OLD STYLE WHICH WAS WRONG WE WILL KEEP CHECKING WITH THE SUPPLY HOUSE BUT WITH ALL THE PROBLEMS WITH COVID WE HAVE NO IDEA WHEN IT WILL COME IN. WE WILL CALL U WHEN IT COMES IN..

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