Pacific Coast Home Services
Bovet, San Mateo, CA

Pacific Coast Home Services Reviews

4.8 stars based on 84 reviews

Featured Comments:

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  Karen Fan Camp

  5.0

  From the making/changing of the appointment to the completion of the job, everyone at Pacific Coast Home Services was professional and helpful. They were great at communicating, listening, and responding promptly to inquiries. I was feeling anxious about the electrical work, but the electrician Chad arrived on time, did some diagnostic tests, explained what he did along the way, and repaired the problem quickly and efficiently. I don't know how their fees compare to others, but Chad's expertise was well worth the price. I was very happy with the overall services of this company and would recommend them.

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  Response from the owner

  Hi Karen, wow thank you so much for that wonderful detailed review! We really strive ourselves on making sure that we provide top quality service and your review helps us prove that. Thank you for choosing Pacific Coast Home Services.

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  Natasha Gilman

  5.0

  used this company once years ago for Air Conditioning . My husband and I were so happy with the skill stellar customer service. Now that were are all home more and using more and more electricity , the system just couldn't take the abuse since both of us are working at home now. I remembered them and called right away. They sent out an electrician very fast, Richard. Can't thank him enough . Our system is now upgraded and we no longer have a headache from circuits continuingly going off. Can't thank you enough when you have real issues use this company. I am a repeat customer and now a lifelong client. Blessed

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  Response from the owner

  Hi Natasha, thank you for that spectacular review and for your 5-star rating! Also, thank you for being a loyal customer. I will be sure to share the feedback with Richard. Your review definitely made our day and it is greatly appreciated. Thank you again for choosing Pacific Coast Home Services.

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  Katie Vi

  1.0

  I called to get a free estimate for a Tesla Wall Connector installation. I was told there would be a $89 dispatch charge that will roll over into my payment if I chose them to do the job. I was able to get the fee waive, stating other companies are giving free estimates. Little did I know... because this estimate was offered for free... they sent someone with probably zero idea of what needed to be done and was not even able to give us a quote. All he did was took a bunch of pictures on his ipad to upload and send it to a technician that could give us a quote. We spent more than 30 minutes trying to get the pictures to upload with no success. He promised a quote will be sent to us that same day in 1-2hrs after he left. We waited... No quote given. I left Patricia, the owner, a message on yelp to see if she could help. She said she will get a quote sent out. Days later... no quote whatsoever. It is obvious that they did not want my business nor cared to explain why I didn't get an estimate. Wonder if because it was a "free estimate they didn't bother with it. I am glad to bring my business elsewhere... Waste of 30 minutes that I cannot get back. Unprofessional, Unreliable, complete disregard for the customer. I would NEVER do business with this type of establishment.

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  Response from the owner

  We strive on providing the best solutions we can, we are truly sorry for the lack of miscommunication. If you would like to speak with our General Manager to further assist with the concern, they can be reached directly at (408) 204-2534

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