Orange County Plumbing Heating and Air Conditioning
First, Tustin, CA

Orange County Plumbing Heating and Air Conditioning Reviews

4.7 stars based on 72 reviews

Featured Comments:

• G

  Giovanni Lazzarinetti

  5.0

  Great company to work with. They re-piped my entire home. Very professional and helpful. They are quick and clean up after themselves. The work they’ve done to my house has always been immaculate, never had the need to call them back for something they’ve fixed. I will absolutely refer them to my friends and family.

• C

  Chris Ann Garza

  1.0

  I'm sure they're good workers here but the three that came down to my home ... Joel, Juan and Rick weren't. I unfortunately have been dealing with this company for a few months. Each guy that came down not only did they not fix our initial problem, but additional problems had surfaced. Joel created additional issues so Juan was sent to fix our initial request and fix Joel's mistakes. Juan didn't know what he was doing and didn't know how to fix our problem ..1st he blamed our HOA, then blamed our water heater to finally blaming the water dept. he vaped on the job, left and purchased items to replace without our knowledge or consent and trespassed on our neighbors property to use their hose to see if they had any running cold water. Rick dropped in on a Saturday and stated to us they no longer make..Volume and Temperature Control handles... straight up lie. He wanted to hurry and leave and said he'll be back during the week and he never did follow through. Still, we are not satisfied and had to call another company to come tomorrow and fix our initial problem and the additional issues these guys created. I work in real estate and there are tons of companies I could've called upon but, I reached out to this company since they were close by. If I'm going to pay, at least let us pick what we want replaced and installed and they cracked our shower head. I've also been dealing with Kyle, the manager, who claimed he would send men out to fix our issue to our satisfaction and claimed they stopped making Volume and Temperature Control handles. Crazy. Kyle should come out and fix our issue since his guys didn't. I had to pay them over $1,000 for all this headache and run around..and nothing is fixed. If you want your request to be done right the first time...Please call another company and avoid this one. You'll also be saving yourself money, they charge too much.

• J

  Judy Bourget MD

  5.0

  OCP is the bomb diggity! After 8 attempts to contact a plumber and 1 disasterous response, I contacted OCP on 12/23 at 4 pm and a personable woman named Dottie answered the phone. She addressed my concerns immediately and promised to have someone out the next day on Christmas Eve. Mind you, it was scheduled for Christmas Eve and there was no up-charge for coming that close to Christmas. The next day I received a text that someone was on their way. Steven showed up at the scheduled time, and in a biblical sense "the water's parted." He assessed the situation quickly, new EXACTLY what to do and corrected the problem. It was clear to me at that time that some plumbers are "parts-changers", others are "problem-solvers". Steven was the latter. Honest, reasonably priced, and professional.. I can't say enough about this company!

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