One Source™ Air Conditioning, Heating, and Plumbing
Olive Branch, MS

One Source™ Air Conditioning, Heating, and Plumbing Reviews

4.5 stars based on 30 reviews

Featured Comments:

• A

  Audrey Shelton

  2.0

  Incorrectly installed a part that another company had to fix, undercharged our unit, and left a cap off of a valve. Furthermore, when we called to let them know the unit stopped working quickly after they left, they told us to call our home warranty to send someone else out. Remarkably unhelpful.

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  Response from the owner

  Hi Audrey, thank you for taking time to write a review. Of course we always want the best reviews but welcome the negative ones too as they help us improve our service. We hate that your first service call from us did not resolve your issue and for that our sincerest apologies. Our # 1 goal is to always fix our customer's issue on the first call and we will look into this further to see what we could of done differently to fix the problem. ~One Source Management~

• R

  Ryan Cramer

  5.0

  Super nice people from the office manager I spoke with on the phone & the professional who came to my house. Everyone was great! One Source came out after my AC completely stopped working. This unit was completely replaced by a separate company less than a yr ago. They walked in and immediately identified the first problem. Fixed & improved the errors of the previous company. Then inspected the outside unit which was completely empty of Freon. They did a great job and were super fast! I’ll always use them in the future!

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  Response from the owner

  Hello Ryan, thank you for taking time to leave us a great review. The team at One Source™ knows you have many choices when it comes to your home repairs and happy that you chose us! We appreciate your business and here for you with any future needs! Management One Source™

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  Willie Johnson

  5.0

  I had 2 different techs come out this week to service my ac unit because it was blowing hot air both techs at different times said they filled it with freon and said wait a few hours and it will start blowing cool air and it didnt and i got an email saying my air was fixed but tech came today and fixed air he was very knowledgeable

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  Response from the owner

  Hi Willie, thank you for taking time to write a review. We are glad that your air is finally running cool air after so many days of 90 degree weather. However, we are truly sorry that it took more than one technician to solve your cooling problem. This surely is not what we like to hold ourselves to when it comes to the quality of service our customers deserve. Your feedback helps us to improve our service and make adjustments where needed! ~One Source Management~

More reviews (7)