One Hour Air Conditioning & Heating
Brennan, Fort Worth, TX

One Hour Air Conditioning & Heating Reviews

4.9 stars based on 1405 reviews

Featured Comments:

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  andrew mclean

  3.0

  Called Sunday morning with no heat, tech came out an informed that they had installed the system wrong to begin with, they never put the propane kit in, so the system was set up for natural gas not propane, said he would order the part and be back, three days later still no heat and no word from them, I called and they said they were working with the parts depot and would let me know if and when they had an update. UPDATE: they were able to find the part and get the system running on Wednesday. The techs were great,fast efficient and friendly. My issue is simply a lack of communication from the company, would have been nice for anyone to call and tell us what took so long. I even emailed the original sales guy and never heard back.

• R

  Ray

  5.0

  I called One Hour Air and Heating, my heating system was not coming on, Brandon checked my system and it started without him having to do anything. He advised me on what might have caused the system not to come on. I inquired about replacing my system all together, he took the time to price everything out for me. Prices are very competitive and the warranty I believe surpasses most other companies. Brandon didn’t charge me for the service call and didn’t pressure me to buy a system, not like other AC Heating repair/maintenance companies I’ve used in the past. I highly recommend this company to others.

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  Response from the owner

  Thank you for your review! We strive every day to do the most for our customers and are glad you had a positive experience. We are here 24/7 to take care of any needs you may have. Just call 817-283-6911. Thank you again for Choosing One Hour Air!

• M

  Melody Parrett

  5.0

  The two young men came to install my air conditioning and heating unit were very nice. Also very professional the first thing they did was put protectors over their shoes not that my floors needed protecting but it was a very professional gesture. They were here a little longer than I expected but if that is what it takes for my very old home do you have a new unit I am absolutely OK with that. Thank you so much One Hour A/C for everything you did today and of course for James the first tech that came out. He showed me That my unit was so old it was out of code. I will definitely be using this company from now on…

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  Response from the owner

  We appreciate you taking time to leave a review! We are dedicated to taking care of our customers like our families and ecstatic your experience did not fall short. Please call if any needs should arise with your new home comfort system 817-283-6911. Thank you sincerely for choosing One Hour Air.

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