One Call Air & Heat
Beluche, Galveston, TX

One Call Air & Heat Reviews

5 stars based on 24 reviews

Featured Comments:

• L

  Lindsay Lell

  5.0

  Ricky is the best! Every time I have called, he comes day-of to help. Personable, genuine and honest about the work that needs to be done. He never sells me anything I don’t need and has even texted after hours if I’ve had any other issues pop-up. Best customer service out there.

  ---

  Response from the owner

  Thanks for the review. It was a pleasure getting to the root cause of that furnace problem. Your response is greatly appreciated.

• K

  Kimberly Rable

  5.0

  Ricky was our saving grace during this cold snap when our heat went out after a disappointing turn of events with our previous HVAC company. We had just had our heat go out and The previous company had come out and installed a heat kit…but apparently they installed too small of a heat kit, came back 3 times to try to determine what was wrong then tried to make us buy a larger heat kit because THEY had installed the wrong one based on what was there not based on my unit, the size of my home and what my electric box could run. We couldn’t believe it. Luckily, Ricky with One Call Air and Heat was recommended to us that day! After I told him my heater was running constantly and they had just installed a new heat kit, without even seeing my home he asked me the square footage and how big the heat kit was that they put in. He still had to come look at my electric box and my unit but his knowledge was spot on! He did what SouthCoast didn’t do, he cross-referenced everything and determined exactly what size we needed and made sure our electric box could handle it so we wouldn’t trip the fuses or fry the wires. I was 4th on his list but he got to us the same day. Didn’t have our part but could get it the next day and he’d be out as soon as he’d get it in to install it. He was true to his word. We are now toasty warm. I won’t use anyone else here in Galveston for my HVAC needs! Thank you so much One Call and Ricky!

• T

  Tom MONGOVEN

  5.0

  Ricky was on time (with on the way notice) and extremely professional. Our request was to assess options for moving our AC unit and he did a thorough job looking at all options. He provided a quote for our orignal move request but also offered a much cheaper option that we will likely go with. Our go to AC service provider!

More reviews (2)