NOVA HVAC Pros
Sudley, Manassas, VA

NOVA HVAC Pros Reviews

1.2 stars based on 6 reviews

Featured Comments:

• j

  john smith

  1.0

  NOVA-HVAC was assigned to me by my home warranty company to repair my furnace. The technician pointed to the burner and told me that the heat exchanger was cracked and the furnace needed to be replaced. The home warrant company would cover the replacement but the technician stated that I would have to pay an additional $2,000 for him to modify the existing electrical and gas connections. The technician didn’t actually examine the heat exchanger. He didn’t disassemble the furnace to view to heat exchanger. I requested a second opinion from the home warranty company and the second company confirmed that the heat exchanger was not cracked. The circuit board was broken and causing the issue.

• K

  Keith Bell

  1.0

  I contracted with NOVA HVAC, LLC, through American Home Shield (AHS), to repair my HVAC system because it was running constantly. A repairman named Alex (Alex was courteous and punctual) came to my home to repair the unit. Upon inspection, he informed me that a part needed to be ordered and it would take approx. 1 week. After more than a week, I received notification from AHS that another contractor was now assigned to my repair claim. When I called to ask why, I was told that NOVA HVAC requested that it be transferred because they don’t work on this HVAC model. It would have been professional of them to notify me of that first. To date, no one from the company has called or responded to my phone message. I do NOT recommend that you use this company.

• M

  Mary Wallace

  1.0

  Made two appointments with this company and the technician failed to show up for either. Do not contact this company if you actually need a service.

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