HVAC

Northwest Plumbing Heating
Main, Chadwick, IL

4.7
(15)Check map
  • Phone:
  • +1 815-684-9977
  • Address:
  • 72 Main St, Chadwick, IL 61014
  • Hours:
  • SundayClosed
  • CLOSED
  • Reviews
  • Map

Northwest Plumbing Heating Reviews

4.7 stars based on 15 reviews

Featured Comments:

  • G

    Garith Shinkle

    5.0

    I left a non-emergency voicemail over the weekend about my well not working, not expecting to be prioritzed. At 730 AM on Monday there was a plumber in my well pit. By 11 AM they had already pulled 180' of pipe and replaced my pump. Very pleased with the service hopefully I don't need them again.

  • A

    Annette Rose

    1.0

    I have previously not had any issues with this company. They had always been great. I called on 2/16 at 10 AM because my bathroom drains are all clogged. The receptionist said that they were installing a furnace that day, so she didn't know if they would have time. That's fine, no big deal. I called on 2/19 at like 930 AM to see if anyone could come fix it. I was told "Well I haven't talked to anyone, but I know they have to install a water heater so it might not be today". I replied with, "well can you tell me a time or a day that someone might be able to assist me?" the lady said, "no im really not sure." By this time, i was pretty irritated. They have had my service ticket for nearly 24 hours and made no effort to prioritize a simple drain unclogging. Okay, fine, whatever. Finally, at around 1130 that day, I get a call saying that someone will be out " sometime this afternoon". Finally. So I rearranged some things in my schedule. 530 PM rolled around and no one showed up or even called. I can't tell you how angry I was. Worst customer service ever. I will never do business with these people again. i just want drains that drain. Is that so hard.

  • S

    Sara Bytnar

    5.0

    My water heater problem was fixed in a timely manner. Ryan did a great job! Great service and friendly staff! Will definitely use them for future needs.

More reviews (2)

Map & DirectionsDirections

Current Hours
CLOSED
  • Sunday :Closed
  • Monday :7AM–3:30PM
  • Tuesday :7AM–3:30PM
  • Wednesday :7AM–3:30PM
  • Thursday :7AM–3:30PM
  • Friday :7AM–3:30PM
  • Saturday :Closed

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