New Berlin Heating & Air Conditioning
Slope, New Berlin, WI

New Berlin Heating & Air Conditioning Reviews

4.3 stars based on 100 reviews

Featured Comments:

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  Bill Herrick

  5.0

  We are happy that we chose NBH&A to install our AC in our home. This was a challenging install but EVERYTHING went smoothly from our sales meeting with Scott to the install with their excellent team. They were fast, efficient and cleaned up after themselves. We have a 90 + year old Chicago Style bungalow and everything was done professionally and the team completed everything in one day. I give them high marks all across the board and we would not hesitate to recommend them to anyone. Thanks again!!!!!!!

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  Response from the owner

  Hi Bill, You’re very welcome. From minor repairs to new installations like yours, you can rely on our knowledge and practical experience to make you as comfortable as possible. Enjoy your new A/C. New Berlin Heating Service Team

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  Anthony Aljinovic

  5.0

  After rotating through various companies over the years, New Berlin Heating and Air Conditioning has become our go-to for any heating/cooling concerns. Their front-office staff is always friendly, they respond promptly to emails and scheduling has never proven an issue. Their service workers (Mike is fantastic) are knowledgeable, patient in answering all questions, provide explanations that are understandable, and I have never felt pressured into unnecessary parts, maintenance etc. Our Furnace and AC were recently on their last legs ( Furnace: extremely loud/rattling noise(s)/increased heating bills. AC: ~ 30 years old). They provided an extremely competitive bid with Scott outlining a variety of options. He addressed all of our concerns and also took time to review areas he felt distinguished their installation from competitors. On the day of installation, the team was on-time and true to form polite and courteous throughout the process. When finished they reviewed the work completed and walked us through various features of our new system. Per usual, they were patient and unbothered by any/all questions we had. Overall, we would recommend them to anyone. Professional, cordial and fair pricing.

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  Response from the owner

  Hi Anthony, We believe that keeping our promises is the key to comfort and great service. New heating and cooling systems are investments, and we want to make sure you have all the information necessary to make such a big decision. We’re more than happy to answer your questions and show you all the little things you can do with your systems. Thank you so much for your recommendation. New Berlin Heating Service Team

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  William Heitl

  5.0

  I called and Scott came out to bid a replacement HVAC system for my home. I had received other bids and their bid was right in line with every other contractor aside from one. Everything from the bid, to the installation was smooth with good communication. They showed up on time and had great communication on installation timeline and the day of. It was a smooth process.

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