Napora Heating and Cooling
Maple, Webster, NY

Napora Heating and Cooling Reviews

4.8 stars based on 38 reviews

Featured Comments:

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  Colleen Netherby

  5.0

  So happy to have this company recommended by a family member who had previously used them. When our furnace broke in the middle of the night, they were able to fit us into their schedule for the next day! We worked with Yuri and he was very straightforward and efficient. We had heat by the end of the day! Highly recommend.

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  David H

  2.0

  I had used Yuri in the past for installation of a new hot water heater for our house and was pleased so called again several months ago to request a new thermostat installation. I had a couple other HVAC projects which we ended up not pursuing. No call back for weeks about the thermostat and when I finally called Yuri was apologetic and to his credit did come late at night to get the thermostat installed within a few days. Unfortunately, neither of us remembered the quoted price we had agreed upon and I unwisely accepted and paid the price he proposed on the spot. Later, I found that thermostat could be purchased for hundreds of dollars less. I contacted him to discuss this but he never returned my call.

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  Response from the owner

  David, I am so sorry. I however did call you back few days after but did not leave message. I did make a mistake and absolutely am to correct it. It got pretty busy, I should have kept trying to get hold of you Please call me so that I can make it rite

• C

  Carmella Warren

  5.0

  Responded quickly. Was over to the house within an hour on a Sunday night (holiday weekend to boot) and returned Monday with a new mother board to fix our furnace.. Excellent service, very knowledgeable, and will definitely call Napora Heating and Cooling (also plumbing) as needed in the future!

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