upchurch-services-225cc7df

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Upchurch Services

turk-s-inc-da653ba7

Usually not too busy

Usually a little busy

Usually not busy

Usually as busy as it gets

Turk's Inc

service-pros-inc-horn-lake-b1c83b33

Service Pros Inc - Horn Lake

united-refrigeration-inc-0cdb46cd

United Refrigeration Inc

This page contains relevant information of Muse Heating & Air Conditioning in Dancy, Horn Lake, MS which locates nearby. You can discover detailed info of the hvac repairing service like opening hours, addresses, phone numbers.

Muse Heating & Air Conditioning in Dancy, Horn Lake, MS | HVAC Near Me

Service by Muse performed on Nov,30,2021. My  technician   Jay did an excellent job of of inspecting , testing and answering all my questions and concerns regarding my heating unit.Would not hesitate to have him come back to service my heating and AC.

John, Thank you for taking the time to review our business - it's amazing to hear such fantastic feedback! Our company is built on the foundation of providing the highest service quality with excellent customer satisfaction every time. We spend a lot of effort on training and your opinion means so much because it confirms that our focus is on point. Our team hopes to earn the opportunity to serve you again when you need a furnace repair service. Thanks again!

I've been using Muse Heating & Air Conditioning for 16 years now, they  installed an HVAC system in my previous home, and did annual preventive maintenance there.  When I moved, they continued to do annual preventive maintenance for my new home, and have found problems when they were small so they didn't become huge & expensive.

Hi Mary, Thank you for taking time out of your schedule to send such an amazing review! We're so happy to know that your experience with our company exceeded your expectations. Your feedback makes a big difference for our company and helps us make the right decisions moving forward. We hope that we'll earn the opportunity to serve you again when you need ac maintenance in the future. You're amazing! Thank You!

Very good experience with Muse. Charles, the repair man worked tirelessly  on my older heating system and never gave up on it this company really seems to care about their customer. I rate them with 10 stars.

Hello Mike, Thank you for the great review, it means a lot that you took the time to share your experience. It's our goal to make sure that everyone enjoys the same level of service, every single time. The only way to confirm that we are delivering a first-class heating repair service is with feedback like yours. If you'll ever need a dedicated HVAC specialist again, always feel free to reach out to us anytime. On behalf of the entire team, Thank You!

Muse Heat and Air replaced my 27 year old heat and air system that had come to the end of its useful life. They are quick, thorough, knowledgeable and very professional. Also very reasonable. I got a great system at a great price. I will use them for all my future HVAC needs.

Hi Brian, Thank you for taking time out of your schedule to send such an amazing review! Our company is built on the foundation of providing the highest service quality with excellent customer satisfaction every time. The only way to confirm that we are delivering a first class service is with feedback like yours. Please stay in touch. We want to ensure that you will continue staying happy with the service that has been delivered. Thanks again!

I trusted this company to to diagnose a AC unit that was giving us problems. It was a 2 ton unit that came with the home we purchased brand new. They sent their lead tech out and we were told we needed a new unit, the old one was undersized, we purchased a new 3 ton Trane unit at around $5k. This was several years ago. We’ve had nothing but problems out of this new unit, even had Muse come out out and “fix” it - part under warranty but charged for labor each time even with a service plan. Finally got the unit fixed as best as it can without another one using another company. The original install left the unit off of the mounting base - half of the unit was sitting on nothing and the whole thing was leaning over and crushing the drip pan. The compressor pan was completely cracked all the way through to the bottom letting water leak through to the floor from it leaning. It wasn’t sealed properly. The new 3 ton unit was still vented to only be able to move 2 tons of air so it had 1 whole extra ton of air trapped in the unit that it couldn’t move so that’s why it kept freezing up every year and we had to keep calling them out to come work on it. We are lucky it didn’t destroy the unit completely and/or fall through the ceiling from water damage. I would not recommend Muse for HVAC repair. The guys that finally fixed our AC right was B&L Heating & Air - I would highly recommend them, they are great.

We are trying to get in touch with this customer. We dont have a phone number for him. Im at a loss right now trying figure out whats going on. Our records show that we installed a unit for a Chris George but it was 9 Years ago. We have no records of previous complaints nor has he, to my knowledge, called our office to talk to me or my staff. If he reads this, I would like a phone call. We at Muse do not do shotty work and we have been in business this our 32nd year. We have TONS of satisfied customers.

Not a good experience. Unit was leaking freon and the guy gave a bunch of options. I chose the most affordable, to replace freon and spent 800 only to have the unit not working again the next day. They shouldnt have suggested to replace freon when there was a leak, knowing that it might be a waste of my money. I ended up using a different company to replace the whole unit.

We offered this client 4 different options for her A/C system. She turned us down. She needed freon to make the unit run again. Nobody generally knows how long Freon will last in a system. She chose the least expensive one. The options were explained to her. Now she's mad at us because she made the wrong choice. I called her on the phone and was willing to credit the amount she paid us toward another one of the options we offered. She refused us again. What else could we do??

Our mother board for our heater went out. They charged us $700 + to get a new one installed!
Then he told us our ducting was blowing “smoke” and asked if we wanted to keep throwing money at a 13 year furnace or did we want a new one for $6k!
My husband quickly called a friend who is in the same business and told us we got robbed on our service charge! Mother boards can be bought for $79!!!
The fact he went back up to the attic after he was done with the job and suddenly there was “smoke” coming out of my vents is very suspicious! It smelled like old dust and mist, not smoke.
How is it we went from $700 to $6k is robbery.
Needless to say we WILL NOT be using this company again!! $700 is a lot for us, and the fact these guys work on commission and use these false tactics is like a dirty mechanic or salesman!!
We are furious!

Muse heating and air does not rob anybody. I spoke with my tech about the call. There were multiple issues with this old furnace. We quoted $3200.00 for the replacement. Not sure why Mrs. brown says $6k or where she got that number. We have been in business 32 years. We didn't get to where we are by robbing people. If there was something wrong she should have called me and I would have solved whatever issues there was. Our employees don't work off commission. They are paid by the hour. The Smoke or mist she talked about was because the blower motor went out and when that happens the heat chamber gets too hot. Im sorry she was not happy but again if she would have called I would have reconciled the matter. We wish them the best!

I can not express the magnitude of gratitude I have for Muse Heating and air. I called Aire-Serv, Joyner Heating and Air, and the company my "home warranty" sent out. None could provide any answer or possible solution to our issues. For 2 years my family suffered and Muse was the ONLY one that took the time to really get to the bottom of our heat and air problems. David and his crew, they didn't settle until they knew exactly what was causing my babies room to heat up to dangerous temperatures. With his door shut his room would reach Temps of 80+ degrees while the rest of the home and thermostat was 70 degrees. They stayed at my home for several hours evaluating the temps in my child's rooms and eventually hit the nail on the head and have remedied the problem. The tech and service men were extremely polite. No cussing (unlike the other companies) didn't rush to get out (unlike the other companies), and walked me through each thing they did and why and made sure I understood everything! Highly, highly recommend.

Mary, Thank you for taking the time to review our business - it's amazing to hear such fantastic feedback! Everyone here works tirelessly to make sure we're consistently providing top-quality service - it's our mantra. When you take the time to send us feedback, we always listen and learn. It really does mean a lot to us. We hope that we'll earn the opportunity to serve your cooling and heating needs in the future. You're amazing! Thank You!

Jeff Muse is a very dishonest person as he installed a used AC system at our Church as I paid for a NEW ONE. It went out and I called the manufacturer and verified it was USED. It went out and he LIED about everything. Do Not Trust this company!!!!!!!    Just Remember they did this to a Church and warning to the Public. Know that what so ever seed you sow you will Reap the Harvest!   Be Ware!!!

We at Muse have been in business for 32 years and we didn't get there by lying! This church tried to sue us in court and the court thought we were Honest and ruled in our favor. We went the extra mile with this church to ensure the compressor would last. We did not do a complete A/C system. It was just a compressor. We warned them about the electrical side of this job and told them to get it checked before we started the compressor so we wouldn't have any complications with its operation. They apparently  hired  unqualified "Electricians" ( Church Members) for this work in an effort to save money and it cost them. This job is now past 3 years old. Why post a review now?  We regret it turned out this way but we were vindicated!

Muse HVAC has been keeping my HVAC system running smoothly for about 4 years now. Their service technicians have always been very knowledgeable, very considerate, personable, and honest.

Muse Heating & Air Conditioning
Dancy, Horn Lake, MS

Services

Muse Heating & Air Conditioning Reviews

4.1 stars based on 29 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Horn Lake