Mr Plumber
Main, New City, NY

Mr Plumber Reviews

2.2 stars based on 29 reviews

Featured Comments:

• M

  Michael Small

  1.0

  DO NOT USE THESE PEOPLE....EVER..... As with many other people, I was referred by American Home Shield. Guy came out and said he needed to order 4 faucet knobs and would let us know when they were in. After not hearing back for 2 months, we called again. Same guy came back and said the parts were sitting on his kitchen counter and that he'd call us back when he could come by to install. Another 2 months later, we called back and then he failed to show up for the appointment. When I called he said only some of the parts came in. These people are terrible.

• J

  Jonathan Barnes

  1.0

  AVOID. Just not a good company unfortunately. I wish them better. No idea who the blame resides with but best to AVOID if you can. Most recent 3 interactions: 1) Fixed pop up drain, simple fix, 1 month later entire drain fell out of bottom of sink causing water damage to ceiling below. 2) Needed to replace kitchen faucet, 10+ calls later and 4 visits, I had to call Delta Faucet myself to get the part but they did finally install that part. 3) Water heater was leaking and needed replacement. Misses install day twice, says hospital reasons, OK. Shows up to install and says they need additional $1,300 out of pocket for "pipe modifications", why wasn't this discussed prior to showing up with the water heater? Even if pipe modifications are needed, $1,300 for an hour's work rerouting pipes a few feet from existing is flat out highway robbery. An experienced plumber can sweat a few pipes in moments. Looking back at this work I could do the repairs myself far faster than working with them as the professionals, including time needed to research due to lack of knowledge. Hopefully the company will improve, not sure what else to say. I will try to work with other companies in the meantime.

• f

  fernando pena

  1.0

  I cannot believe how poorly my grandma was treated Hida Mainer of Mr Plumber was a nightmare to work with He took advantage of my Grandma Charged her five times the going rate

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