Mr. Appliance of Bryan / College Station
Southwest, College Station, TX

Mr. Appliance of Bryan / College Station Reviews

4.2 stars based on 19 reviews

Featured Comments:

• L

  Lisa Bassett

  2.0

  We contacted Mr. Appliance two weeks ago because our fridge started freezing everything, and so we asked for a diagnostic. They sent out a technician, and he told us that the problem was the temperature sensor, and quoted us $230+ to replace the temperature sensor. We decided to buy the part ourselves and replace it since the part is $13 and takes less than 15 minutes to replace, but it did not fix the problem. We having to call another technician (from a different company), and he came over and diagnosed it as an issue with the damper control instead of the temperature sensor. As soon as the new technician completed the repair the problem was fixed. We ended up having to replace a functional temperature sensor due to a faulty diagnosis, and call two separate technicians for work that could have easily been resolved by one. We would not recommend Mr. Appliance because they were expensive and it felt like they were more interested in getting us to commit to the cost of a full repair than giving us an accurate diagnosis.

• T

  Tim Stephens

  5.0

  When my built-in above range microwave oven would not shut off, I called Mr. Appliance. Within an hour, I had a text with a photo of Jesse the technician. Jesse arrived minutes later, placed a doormat at the front door and put on surgical booties as to not track debris into our home. He was professional and polite, and generous. Even though I expected to pay the $99 service fee, Jesse pointed out the cabinet trim would need to be removed for him to remove the microwave. He did not charge us for the 15 minutes he was on-site. We became customers for life because of his courtesy.

• E

  Erin Berkey

  5.0

  Karl and Nick with Mr. Appliance were wonderful to work with. Our refrigerator stopped cooling and they did an amazing job fixing it. It took several days and many hours but they wanted to do the best work they could. They did not rush or fix it to be "good enough" but worked with excellence. It now works good as new and we are thankful for their professionalism, patience and kindness. After working with them, I wouldn't use anyone else! Plus they are really nice guys!

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