Mountain Valley Heating & Air Conditioning
Main, Wellsville, UT

Mountain Valley Heating & Air Conditioning Reviews

3.8 stars based on 43 reviews

Featured Comments:

• D

  Diana Naser

  5.0

  I really appreciated them coming out within 24 hours of calling for service! Professional, kind, prompt service! Very reasonable price for a service call. Thanks so much!

• K

  Keyaneth Solen

  1.0

  Let me tell you our story. We had Mountain Valley Heating & Air Conditioning install an AC in may of 2019, they recommended at the time we upgrade our furnace, but since we didn't want to they said they could make it work without doing that. It didn't end up working, so we called them back to ask them to install a new furnace. They were super busy then and couldn't get back to us until about the end of August 2019. So a whole summer without AC that we paid for. They installed the new furnace and we both thought that would fix the problem. Well we didn't need our AC anymore for 2019 so we didn't try using it again until April 2020. When we turned on our AC and the temperature of our house continued to rise throughout the day. It wasn't working at all, it was just blowing house air around like a big expensive fan. So we called them in May and they said it would be a couple of weeks out, so we said okay. Well a month later we called back asking if they would be able to come out soon. They said they would check out their schedules and work on coming out to fix it. A month after that they still haven't shown up, so we called again and they said they would try to come out to us soon. We're still waiting.

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  Response from the owner

  Keyaneth Solen, We are very sorry that you have experienced this with Mtn. Valley. I am not showing you as a customer in our system. I am reaching out to you so that we may get this problem solved. Please give us a call at your earliest convenience. 435-753-5170

• J

  Joseph Corbett

  3.0

  My furnace quit working and they were able to fit me in pretty quickly. The work seems to be of good quality, as far as I can tell. However, they are very poor at communicating. I waited for a day and a half away from work for them to come. It would have just taken a couple of calls or texts to keep me informed. That being said, I don't know that anybody else would do it any differently.

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