Moser Mechanical Heating & Air Plus Electrical
Marstellar, Wilmington, NC

Moser Mechanical Heating & Air Plus Electrical Reviews

4.1 stars based on 51 reviews

Featured Comments:

• d

  deuceV8

  1.0

  This company promotes full service HVAC, 24/7 capabilities, along with electrical contracting services. I met with their supposed lead on electrical services, Erik. He surveyed the jobs, pledged a fast proposal, and I anticipated such. I never heard from him again, even after calling the company to inquire. Wasteful time spent on both our parts. As to the 24/7 part, I had a heating emergency and called the office. The call went to Erik's cell as I can only supposed he was the on-call person. I never received a call back and have yet to hear from them. Disappointing professionalism by any company, and especially by one of it's supposed managers. There are so many choices in this service area. Choose someone who will deliver, NOT Moser.

• D

  Daryl Turlington

  1.0

  This company charged me $98.35 for an estimate for a new unit. Said mine was beyond repair. With these types of charges, this is not how you retain customers. As a result this charge I did not go with them for a replacement. I emailed, no response. I would recommend you guys go with Wilmington Air, quicker response, competitive pricing, and much better customer service.

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  dianne vogt

  5.0

  Wanted to give Moser Mechanical 5 stars. After being evacuated from Wilmington NC during the hurricane upon returning home late Tuesday 9/25/18 we found our home very hot and muggy . Power to our home was on but the AC unit was not running. Moser was able to come out they found our system was fried due to electrical failure/ surge from storm. Justin the service tech. called office to see if they had a system in stock. They did the following day Service person Marcus arrived bright and early as promised to start the process of replacing. Felt very sorry for Marcus as I know the temperature in our attic had to be over 120. He worked very hard as he wanted to get the new system up and running the same day. That afternoon he called his office and had Service person Robbie come out to help speed the process. By dinner time both Marcus and Robbie had finished their mission and we had wonderful cool air. My husband and I cannot THANK Marcus and Robbie enough. Both men were very friendly, polite and professional. Thanks to all three men and Moser for doing a great job. The Vogt family

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