Moorhead Plumbing & Heating, Inc.
29th, Moorhead, MN

Moorhead Plumbing & Heating, Inc. Reviews

4.4 stars based on 24 reviews

Featured Comments:

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  Lukas Eisen

  1.0

  Very disappointed with MH plumbing. We moved in our current home a little over a year ago. During our inspection it was noted that the air coming out of the vents was not cold enough (it was late summer at the time) and had recommended the AC be recharged with refrigerant. Wanting to move into a home with a functional AC, the previous owners had MH plumbing come. They said recharge was not necessary and performed basic maintenance. This is now in the fall of last year. Fast forward to the spring once it gets hot, we had not used our AC (since it was winter), and all of a sudden our AC can’t keep up with cooling, and the temps kept climbing in our house. I called MH plumbing back and they said they would come at some point, but let me know this could not fall under warranty because it was more than however many days their warranty is. I’m thinking, I did not touch the AC for 6 months, it does not work properly and that doesn’t fall under warranty?? Then I waited for 2 weeks, no one ever came from MH plumbing, nor did I ever get a call from them. Finally I called Laneys, they came within 2 days and fixed it. There went about $2000 that should have been taken care of before we moved in our home.

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  Response from the owner

  Hi Lukas Eisen, we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. If you decide to give us another chance in the near future, I am sure we will definitely win you back.

• K

  Kristin Sellent

  5.0

  My hot water heater went out over the weekend, I called Monday morning and was told they had a guy available shortly. The tech was here within 30 minutes of me calling AND got my hor water heater back in working mode in what seemed like no time at all! Super pleased! I will definitely call them again!

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  Response from the owner

  Kristin Sellent, We take pride in giving outstanding service to every customer here at Moorhead Plumbing & Heating, Inc.. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! Look forward to seeing you next time! -Moorhead Plumbing & Heating, Inc.

• c

  cindy johnson

  5.0

  Called them after waiting for a week for another company. They came the same day and diagnosed the problem which was with cities electrical box. They contacted the city for us and the problem was fixed. Wish we would have called them first considering we had no air with temps in the hundred degrees. Ryan was the technician and he stuck around until city showed up and was sure that it was the only problem. Highly recommend them!!!

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  Response from the owner

  Hello cindy johnson, Everyone at Moorhead Plumbing & Heating, Inc. loves to hear from customers like you! Thanks for spending your time with us. Next time you’re here, be sure to share your experience- We’d like to say thanks in person :). Cheers, Moorhead Plumbing & Heating, Inc.

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