Mohegan Oil Company
Thames, Groton, CT

Mohegan Oil Company Reviews

2.8 stars based on 5 reviews

Featured Comments:

• M

  Mariah Hornsby

  5.0

  We have had Mohegan oil for 5-6 years now. We have always had a good experience with them. Timely deliveries and positive customer service interactions when I’ve called with a question and setting up our account. But felt compelled to leave a written review today after service that went above and beyond. 48 hours ago we just began to dig out from a winter storm that had left 2+ feet of snow on the ground. Yesterday I had noticed that our tank was down to a quarter, so I knew Mohegan would be out soon the fill it. Unfortunately I hadn’t quite gotten to shoveling out a path to our oil pipe. Jon M (our delivery driver) not only trekked through the snow to fill our tank, he also brought my trash can up from the road. It would have been completely reasonable for Mohegan to have left us a message to take care of it and they would come back, but instead Jon took the extra time to make sure that my family stayed warm. I am extremely grateful!

  ---

  Response from the owner

  Mariah, Thank you very much for your review! We appreciate your business and will make sure the right people hear how Jon went above and beyond to ensure your family could receive their oil delivery that day.

• D

  David Croughwell

  2.0

  Only good thing was they were pretty regular at deliveries. They over charge by a significant amount. I had been a customer of there's for the last 11 years as my father- in- law had been an employee. This last time I was charged 5.98 a gallon which is significantly more than most oil dealers around my area. According to the EIA website the average price was 5.07 on March 7th 2022. Oil was delivered on the 10th. I understand a difference but nearly a dollar more is robbery. Worst part was the lack of concern over losing a customer. When I told the individual on the phone he simply asked for my address. Not one question as to why I was leaving for another company.

• C

  Curt Danforth

  5.0

  The Spicer / Mohegan OIl team is great. We are on a 24/7 support contract and the oil burner stopped working on a Friday night in a cold snap in January 2020. Technician came right out and got things running. Then came back promptly later that night when it turned off again. Got us back up and running with new parts to update our old burner.

More reviews (2)