Minnick's
Minnick, Laurel, MD

Minnick's Reviews

4.7 stars based on 266 reviews

Featured Comments:

• A

  Anthony Ruffin

  5.0

  Tried to make an appointment to have insulation installed at my home. After 1.5 wks and 2 calls, I have not received a call back. Not the type of customer service anyone should receive! Update: My grandfather taught me that the measure of a man is his honesty and integrity. I want to thank Rob Minnick, President of Minnick's, for honoring his word and rectifying this situation. He personally handled this situation and came to my house to talk through an estimate for work. I call that going above and beyond. Every person I interacted with after my complaint gave me 100 percent effort. This is what it means to take care of the customer. Great job!!

  ---

  Response from the owner

  Anthony, I agree, and am I am sorry this has happened as this is not how I operate my business. I will find out why this happened and fix this.

• R

  Robin Brown

  5.0

  I called on Sunday and was able to get on their schedule for Monday. The furnace was not blowing any heat. I ended up needed a new igniter and they had one on the truck and replaced my faulty one. The technician was friendly and explained what I needed.

• G

  Gene Battaglia

  5.0

  Always have a good experience with Minnick's. They give you plenty of notice as to when their tech will arrive and send you a photo of the tech so you can know everything is legitimate. The technicians are very considerate of your property, are very knowledgeable, and are a pleasure to deal with. I have had installation and routine maintenance done as well as emergency repairs and Minnick's techs have excelled in all types of services. I recommend them to anyone in their service area needing HVAC service.

More reviews (2)