Miller's Central Air, Inc.
7th, Okeechobee, FL

Miller's Central Air, Inc. Reviews

4.9 stars based on 67 reviews

Featured Comments:

• D

  David Rivera

  5.0

  I had six different A/C companies give me a quote to replace my 16 year old A/C unit before it stopped working for good. I had gone to the St. Lucie Civic Center a couple months ago to attend Home Show and met Shawn and Michael there from Millers Central Air. I was so impressed with their knowledge that I asked them to come out the following day for an estimate even though I had already decided to move forward with the company I had used for past (9) years. Shawn came out and did all the usual things the other six companies had done, but then he asked me if he could go up in my attic to see how the duct work was setup coming up from the air handler. I was shocked that a well dressed sales person would be willing to that, so I lowered the attic ladder and he crawled up there. I was intrigued and followed right behind him to get his view point. He actually addressed a concern I have had for 17 years that the duct work was done incorrectly when house was built in 1997 and that was the reason the southside of our home was NOT getting enough cold air. Shawn's estimate was not the cheapest and was actually a bit higher than the company I had chosen. But because Shawn had gone the extra mile to make sure if they did my installation it was going to address ALL me concerns I went with them. The Installation was done by Alfredo and Dorman was with him to do the duct cleaning at the same time. Alfredo's copper work was elegant and the air handler looked like a work of art after installation. I have never seen such skill and the finish work was impeccable. Two really nice guys, it felt like family was working this project instead of hired help. I had a question they couldn't answer so I called the office and Laura was great and said she would forward my concern to the Operations Manager Michael. In less than a minute of hanging up with her, Michael calls me and it turned out I had met him at the Home Show in PSL. He was so knowledgeable when I first met him at the Home Show, that I thought he was the Owner (Mr. Miller). Michael's expertise, candidness, customer service and follow-up was beyond amazing. I was blown away on how he genuinely cared about my concern and how quickly he addressed it. Then later that afternoon, to my surprise, he rearranged his schedule to pass by my house to personally inspect the install and see if I had any other concerns. My jaw dropped; because here is a very busy Operations Manager taking the time to make sure their customer is 100% satisfied. It doesn't matter what any other A/C company promises or tells you. Miller's Central Air, Inc will not only do everything they say they are going to do, but also stand behind their work. That level of Excellence and Integrity that I experienced from Miller's A/C because of Michael, through this whole process is worth much more than what I paid for. I have TOTAL PEACE OF MIND this install was done RIGHT! Thank you Michael and the Miller's A/C team that helped us out with our new A/C, we are beyond happy and satisfied!

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  Response from the owner

  Hi David, thank you for the great feedback! We strive to ensure our customers are 100% satisfied with their complete experience with Millers, and we are pleased to hear we have achieved that with you. Thank you for your business, David.

• W

  Wendy McKenney

  5.0

  Very thorough!!! Took the covers off my minisplit and hosed them down, wiped them dry and put them back after cleaning system. Very pleased with how professional tech was!

• V

  Vic Herold

  5.0

  We have had the Miller Air come out and do some much needed work on our home twice now. Their employees are absolutely the best! Courteous, polite, well dressed in their uniforms and extremely knowledgeable! We would highly recommend them for all your heating and air conditioning needs. We had issues with a new unit that was installed by a fly by night guy from Port St. Lucie and he did a horrible job and was totally unresponsive for help! Millers people came out gave us an estimate, fixed all the issues and were amazing to deal with. Don’t call anyone else!!!! Thank you for a great job Millers Air!!

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  Response from the owner

  Hi Vic, thank you for your feedback! We are so pleased to hear you were satisfied with the service we provided for you, and were able to get you taken care of. Thank you for your business.

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