Millennial HVAC
Locke, Fort Worth, TX

Millennial HVAC Reviews

4.2 stars based on 36 reviews

Featured Comments:

• G

  Glitterstar 56

  1.0

  We bought an AC from these people a little under a year ago and recently, it broke down. About 10am on a Sunday when their site says they’re available for calls 24/7. No one answered any of our calls, texts, or emails all day until the middle of the night. When we were contacted in the morning about scheduling early on Monday morning, they told us we’d have to wait until Tuesday for someone to come look. They get two stars though because once we made it clear how long we’d been trying to get in contact, they got somebody out pretty quick and got the AC fixed but the fact that all their contact was down when it said it would be up is insane. It’s the middle of August in Texas! We’re honestly debating if we’ll keep using them after the warranty on our AC goes out but definitely next time, we’ll find someone who actually answers the phone when they’re supposed to. Edit: Wow thanks for the snarky reply. We called over 20 times and have pets that could literally die from the heat. Invest in an answering service (your mailbox was full from 10am on Sunday) and don’t let all your employees take the same day in the MIDDLE OF AUGUST off. Absolutely never using you people again.

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  Response from the owner

  Missed a phone call on Sunday morning.... You can always overpay $1000s more next time to get someone from larger retail company with overtimed staff. We are a small company and provide high value services, but even the AC guys needs a Sunday off every now and agian.

• k

  kala stanley

  5.0

  Kenneth was prompt, professional, and amazing. He was here quickly. He was professional in my home and sweet to my Pets and children. I will highly recommend this company to my friends and family. Especially Kenneth. Thank you for helping in our time of need !

• J

  Jason Anderson

  1.0

  Millenial HVAC failed to provide a service to us after cancelling our work order the 2nd time around. Not only were they late the first time and left my fiance' hanging, but they also were loud/rude with her on the 2nd call and failed to explain who had cancelled the work order. They are dishonest, and they also aren't dependable.

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  Response from the owner

  We don't control AHS work orders.

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