Midwest Comfort Heating & Cooling
Ohio, Des Moines, IA
- Phone:
- +1 515-277-6327
- Website:
- https://www.midwestcomfortiowa.com/
- Address:
- 1567 Ohio St, Des Moines, IA 50314
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
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- Map
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Midwest Comfort Heating & Cooling Reviews
4.9 stars based on 286 reviews
Featured Comments:
C
Carl Egger
5.0
I never really write reviews but felt I needed to this time. Our furnace quit working a couple weeks ago on a Saturday. Jess was the on call person and told us we were his 3rd in line and would be here late afternoon. He diagnosed the issue of blown blower motor quickly. Was going to be expensive($1200-$1600) and he couldn't get the part until Monday. He knew we had guests coming for the evening so he drove from Urbandale back to the downtown office after 5 PM on a Sat, and back, delivering us 2 large high tech space heaters so we would have comfort for the weekend and for our guest visit. By 8:15 Monday morning we had a call from Jess saying he had located the part, AND had done some research and found the part from our 8 year old furnace was under a 10 year warranty. He was here a few hours later to install the part which now just cost us the service call and installation charge. Very reasonable price, and customer service that is above and beyond normal.
Response from the owner
Wow, Carl! Thank you so much for the great review!
M
Matthew Rohrer
5.0
Jesse was awesome. He knew what the problem was before digging in and confirmed it when he pulled out the busted part. Heating went out beginning of Feb and he had us back with heat within 2hrs of our call (had to get a replacement part). Professional and customer friendly. Will definitely request him again in the future.
Response from the owner
Thanks so much, Matt!
L
Lico Villagran
5.0
Your company was recommended to me by Doris Swanson and I'm so glad that she did. Originally the service person was scheduled between 12 & 2, but he ended up coming around 11:30! About an hour later it was fixed and I had a warm house once again
Response from the owner
Thank you, Lico! We appreciate your business and we are always here from you!
More reviews (7)