Middleton Heating & Sheet Metal, Inc.
Washington, Corvallis, OR

Middleton Heating & Sheet Metal, Inc. Reviews

3.6 stars based on 29 reviews

Featured Comments:

• P

  P M

  1.0

  3/3/21 had Middleton service fireplace that was not working. Said had to order kit to repair as unit have company out of business. Went with recommendation and had installed 7/20/21. Did not use fireplace until Oct/ Nov when nights cooled- notice odor from fireplace/ remote not work and fogged glass. Called for service and came out 12/21. Said part not installed properly just fell off when touched and had gas leak! What left us with gas leak? Ordered new parts. Had to call numerous times to check on new parts with no return calls. Finally 2/22 came out with new parts but 8” too short said had to order new parts. Again after numerous calls and even with owner/ Dale who said he had no knowledge of this situation even though he ordered the parts according to tech. As you can imagine they do not keep you informed of anything so finally got to speak with someone who admitted company that made parts no longer making parts/kits. Would try to make a part for us. Totally unacceptable as invoice given at time of initial service said warranty 1 yr on all parts. Lost all confidence in them months ago but were willing to let them rectify situation. Asked them to get new kit or pull this one and give us money back- never heard back. Consulted new company- appears tech installed incorrectly and attempted to retrieve original part and missing manual not left at time of install. Middleton employees said they did not have either. Forced to involve BBB so others don’t have to deal with this nightmare of not having our fireplace operational for 2 consecutive winters. Pretty clear from top down they are not a reputable company and do not honor any warranty they provide. They just want your money and want you to disappear. Be wise get a number of opinions and quotes before you go down any road with Middleton.

• J

  Jayde Hansen

  5.0

  As a local remodel designer, I love working with Middleton. They are professional and timely and we have always had good experiences with them when in our clients' homes. With remodeling, we sometimes hit bumps in the road, and Middleton has always been quick to help when we need a range hood shroud modified or a heating duct moved. I highly recommend them whenever someone asks me who should install their fireplace or other heating and sheet metal needs.

• W

  Welton Welton

  5.0

  UPDATE Call Middleton to service the fireplace insert. They arrived on time with no crazy 4 hrs to be blocked off. The technician was Dee who was fast, courteous and professional. Middleton would be well served to have more Techs just as Dee. Thank you. UPDATE 12/23 Had to have them back to replace a transformer, Collin was knowlegable, professional and quick. I am happy will the over all service, I hope I have no more issue, if I do I will call Middleton.

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