Midair Air Conditioning & Heating Inc
McLeroy, Saginaw, TX

Midair Air Conditioning & Heating Inc Reviews

4.5 stars based on 15 reviews

Featured Comments:

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  Blake McMullin

  5.0

  Really fantastic team of folks. I was so happy to get professional services that felt extremely personal and catered to my specific situation. They really worked with my particular needs and did great work, even enlisting carpentry skills to get my work done, which looks great, and was done quickly and at a very reasonable price. I've found my HVAC people for sure. Thank you!

• J

  Julie Jacobson

  5.0

  Had our AC unit go out - never what you want in August. Called at 8 AM on a Saturday, had a call back 10 minutes later. Tech was there by 9 and had the thing fixed really fast! Had the parts on the truck and was just under the estimate given on the phone. Overall, I really good experience. I love using local companies ... and Midair has definitely earned our business.

• A

  April Haygood

  1.0

  Friday, Dec 22 2017 I needed service for my furnace, which had quit working and the house was too cold for my 3 year old grandtwins. I had originally emailed for a service call but soon realized I needed the emergency service so I called the number they provided as an emergency line and left a voice mail requesting someone call as soon as possible. I received no answer and no response until Tuesday, 12/26/17 so I had to assume that no one checks their voice mail for emergencies during the holiday. When I had not received a call back on Friday, I went ahead and found a different company that came out despite the fact that they were due to close in 30 minutes and they didn't advertise after hours service. They now have my loyalty and I'll tell everyone about them. I will also tell everyone about Midair and their lack of concern for anyone else. When Midair did call, the caller seemed to want only to deny any fault("ma'am, we were closed") and said that she'd have them check the telephone lines to see if they were working properly. I told her that I knew they were closed but they advertised a 24 hour emergency number which I called in addition to my previous email. I think that they were all too busy with their holiday plans and didn't want to assist. In that case, i would have appreciated a little honesty. I wouldn't have cared if she had said they did away with the emergency response service . At least it would have made sense. She was not the least bit concerned that we might have been without service for 4 days. I'll make sure I recommend people NOT use Midair.

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