Metro Comfort Systems Heating and Air Conditioning
Case, Powell, OH

Metro Comfort Systems Heating and Air Conditioning Reviews

4.8 stars based on 91 reviews

Featured Comments:

• R

  R W

  5.0

  Urgent service need with furnace inoperable in winter on a Friday evening with the family out of town. Jim responded to our message timely and Brandon was on site by mid-day Saturday to replace a capacitor and get the system running. Full explanation of the issue with transparency on the potential for other issues (older unit), however, no pressure or sales pitch to do more than was necessary to get the unit back online. Highly recommend and will make Metro our first call for any future work and/or replacement unit.

  ---

  Response from the owner

  Thank you, R! Glad we could provide great service!

• N

  Natasa legg

  5.0

  Want to thank Metro comfort for a great service. I called because our heat went out and Jim said he was booked until the following week but he would stop by that day. He came out and put a part in but he showed my husband he didn’t think the part would work and would need a new furnace. We knew it was time for a new one and he set us up for the next day. Great customer service!

  ---

  Response from the owner

  Thank you for the kind feedback, Natasa!

• N

  Nikhar Kedia

  3.0

  Great service... As mentioned on other reviews Jim is fantastic at providing service on short notice. However they are a little expensive, they replaced an HVAC fan which had burnt out and charged me flat rate of $690. I later found out that the part itself was only $99-$150 retail. So overall great service, just double check the price.

  ---

  Response from the owner

  Hello Nikhar, we were up front with our flat rate price when you first called us. We set our prices based on both the cost of the parts invovled and the expertise and labor invovled with the repair. Please give us a call if you have any other concerns.

More reviews (2)